Singtel partners Telkomsel to expand mobile money services

Singtel and Telkomsel recently announced that they are partnering to launch a new service, a real-time mobile remittance service to Indonesia.

In this current era of smartphone and mobile data usage, smartphone apps can be very handy to handle some of the daily routine or monthly routine matters at your finger tips with your smartphone and app, without having to be physically there in person to do the things.

Do spread this news on the real-time mobile remittance service by Singtel and Telkomsel and pass it on to your family, relatives, friends and colleagues if they need to remit cash back to Indonesia.

Let me share with you more information and details of the Singtel and Telkomsel partnership in real-time mobile remittance service to Indonesia –

Singtel and Telkomsel launched a real-time mobile remittance service to Indonesia. Offered by SingCash under the Singtel Dash brand, this service allows customers in Singapore to send money to PT Pos Indonesia’s 4,500 cash-out points (1) across the country via Weselpos Instan (2). This is an enhancement to the current facility that lets customers send money to Indonesian bank accounts.

The service was launched at Festival Rising50, the first concert event celebrating 50 years of Singapore and Indonesia bilateral ties. It marks the first time that Singtel and Telkomsel are collaborating on mobile money initiatives to drive innovation in both their markets.

According to the Embassy of the Republic of Indonesia in Singapore, there are 200,000 Indonesians living and working in Singapore. Outward remittance from Singapore to Indonesia totals more than US$ 409 million yearly (3).

Mr Yuen Kuan Moon, Chief Executive Officer, Consumer Singapore, Singtel, said, “Indonesia is one of our main remittance corridors and we are pleased to partner Telkomsel to offer convenient and secure mobile remittance cash pick-up service for our Indonesian friends. Singtel Dash will continue to enhance the mobile payments experience for our customers and enable their digital lifestyles. We are also excited to contribute to Singapore’s journey to a Smart Nation by developing the mobile payments ecosystem in Singapore.”

Mr Ririek Adriansyah, Chief Executive Officer, Telkomsel, said, “Telkomsel’s partnership in Singtel’s remittance service is one effort to support our government in promoting financial inclusion for Indonesian people, especially the unbanked segment. Foreign remittance enables them to improve their quality of life as well as provide an opportunity to begin saving for the future. We believe every little effort to promote financial inclusion will also accelerate the growth of Indonesia’s economy.”

In line with their commitment to work together on smart money initiatives, the two leading telcos also announced future plans to offer mobile remittance to Telkomsel’s TCash, offering a complete mobile wallet-to-mobile wallet experience. They also plan to expand the number of cash pick-up points to GraPARI Telkomsel service centres, as well as PT Bank BRI branches in the second half of this year.

Singtel Dash is Singapore’s first all-in-one mobile payments solution that is available to everyone. It is the only mobile payments app that offers fast, secure and real-time mobile remittance services, supports in-store and online retail payments, as well as transit payments. Customers can enjoy paying with Singtel Dash for their taxi, bus and train rides, as well as at supermarkets, convenience stores and food courts.

Since its re-launch in May 2016, the number of Singtel Dash customers has grown to almost 500,000. The volume of monthly transactions has also doubled over the last six months.

Notes

(1) Kantor Pos (post office) branches operated by PT Pos Indonesia

(2) Weselpos Instan is a remittance product of PT Pos Indonesia

(3) Source: World Bank Bilateral Remittance Matrix 2015

* Information and details courtesy of Singtel Corporate Communications *

Singtel Dash ~ 1st all-in-one mobile payments solution

Singtel recently launched a new version of its popular payments solution app, Singtel Dash, along with the launch of the Singtel Transit NFC SIM. Let me share with you more information of the new Singtel Dash from the press release information below ~

Singtel Dash is Singapore’s first all-in-one mobile payments solution – offering fast and secure transit payments and top-ups, in-store and online retail payments, as well as local and overseas money transfers. Everyone in Singapore can access Singtel Dash for their payments needs, regardless of their telco relationship or device.

The Singtel Transit NFC SIM effectively transforms NFC phones into ez-link cards. Via the Singtel Dash app, customers can enjoy the ease of checking and topping up their ez-link balances on the go. Customers using the Singtel Transit NFC SIM will also enjoy added peace of mind as Singtel will assist in registering them for EZ-Link ‘Activate!’.

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Singtel demonstrates how commuters can now use Singtel Dash with their Singtel Transit NFC SIM cards on public transport.

Ms Gan Siok Hoon, Singtel’s Vice President of mCommerce said, “Singapore has the potential to be the next mobile payments hotspot with its pervasive mobile connectivity and 150% smartphone penetration rate. Singaporeans should move forward with an efficient and trusted payments solution and Singtel Dash offers these capabilities. We are excited to enhance our payments ecosystem with everyday services such as transit, and end-to-end security features, giving our customers unprecedented convenience and peace of mind. Singtel Dash is truly a mobile payments solution designed for life in Singapore!”

To celebrate the launch of the Singtel Transit NFC SIM and the new Singtel Dash, Singtel is teaming up with Samsung to offer free rides on buses, MRT, LRT and taxis from today until 31 May 2016. This is exclusively for Singtel Dash customers who register for the Singtel Transit NFC SIM on selected Samsung phones. All Dash customers will also be treated to special Dash $1 Deals near MRT stations and bus interchanges at all Singtel retail shops, 7-Eleven, Cheers and Watsons outlets island-wide, from now until 31 May 20162.

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Screen shot of the new Singtel Dash

“Samsung tops the list with most phone models approved for the NFC SIM with 10 approved phone models, including the Galaxy S7 4G+ and S7 edge 4G+. Our participation in the NFC SIM is another avenue for us to enhance the Samsung ecosystem beyond hardware and innovation, to enrich the total mobile experience for consumers,” said Mr Eugene Goh, Vice President, IT & Mobile, Samsung Electronics Singapore.

In addition to its new transit payment and top-up, the Singtel Dash app has introduced several new features:

  • Top-up from any bank account: Customers can now easily top-up their Singtel Dash balance via any bank account. This means that customers can carry the convenience of cash on their smartphones in just a few taps.
  • Send money overseas: Customers can send money to their friends and family in Indonesia, Philippines, India and China when they sign up for the remittance service.
  • Deals and rewards: Customers can access the latest deals and rewards on the app and can be notified if there is a promotion near them.

Singtel Dash will also welcome Prime Taxis to its extensive taxi network with a progressive rollout starting today. The taxi payment experience has been further enhanced where customers no longer need to enter the taxi number in order to complete the payment.

The Singtel Transit NFC SIM is now available at all Singtel retail stores. For a limited period, the usual S$5 EZ-Link registration fee will also be waived. New and existing Dash customers can download the new Singtel Dash app for free on the Apple App Store and Google Play. More information on Dash is available at www.dash.com.sg

*Information and pictures courtesy of Singtel Corporate Communications*