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Life Experiences Archives - TGH Technology and Business Portal/Blog https://www.tangenghui.com/category/life-experiences Technology (Consumer and Enterprise), Business, Social Media and Digital Marketing Sat, 27 Apr 2024 04:13:07 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.2 https://www.tangenghui.com/wp-content/uploads/2016/05/cropped-DSC00709-2-32x32.jpg Life Experiences Archives - TGH Technology and Business Portal/Blog https://www.tangenghui.com/category/life-experiences 32 32 87503811 Dell Technologies Research on AI and GenAI transforming industries in Singapore https://www.tangenghui.com/information-technology/dell-technologies-research-on-ai-and-genai-transforming-industries-in-singapore?utm_source=rss&utm_medium=rss&utm_campaign=dell-technologies-research-on-ai-and-genai-transforming-industries-in-singapore https://www.tangenghui.com/information-technology/dell-technologies-research-on-ai-and-genai-transforming-industries-in-singapore#respond Fri, 26 Apr 2024 02:01:21 +0000 https://www.tangenghui.com/?p=10782 Dell Technologies Research on AI and GenAI transforming industries in Singapore

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These two words, Artificial Intelligence (AI) and Generative AI (GenAI), you probably would have been hearing so much more about them last year 2023 and even more at the start of year 2024, whether you are in the information technology or industry sectors, or at the ground (end consumer/public) level. Not just government leaders are placing their emphasis, investments and directions on AI and GenAI, technology companies are leading the way in getting AI and GenAI more into how industries and businesses work and operate. How are GenAI and AI going to significantly transform industries in the near future?  Dell Technologies Research on AI and GenAI transforming industries in Singapore reported,  90% of firms in Singapore expect AI and GenAI to transform industries, from the Dell Technologies Innovation Catalyst Research.

The Dell Technologies Innovation Catalyst Research is based on responses from 6,600 IT and business decision makers across 40 countries, of which 200 of those responded are from Singapore. Although this Dell research suggests that while there is broad optimism for AI and GenAI, how well the organisations are prepared for the rapid pace of change coming from AI and GenAI, that’s another story.

87% say they are well position competitively and have a solid strategy. At the same time, over a third (36%) of the respondents are uncertain what their industry will look like in the next 3 to 5 years and nearly half (43%) report struggling to keep pace. They cite data privacy and cybersecurity concerns (44%), lack of right talent (38%), and outdated technology environments (28%) as challenges the organisations face in driving digital innovation and digital transformation.

GenAI Significant Potential – Moving from Ideation to Implementation

What is GenAI significant potential – Moving from Ideation to Implementation? 49% of the respondents cite GenAI’s transformative or significant potential to improve IT security posture. 48% of the respondents on streamline processes through improving customer experience, and provide productivity gains or ability to do more (47%).

They are also aware of challenges to overcome: 66% fear GenAI will introduce new security and privacy issues and 77% agreed that their data and IP is too valuable to be placed in a GenAI tool where a 3rd Party may have access.

From a broad perspective coming out from the Dell Technologies Innovation Catalyst Research, the responses suggest that organisations are working through GenAI practicalities as they are transiting from ideation to implementation. 47% said that they have begun implementing GenAI.

As organisations increase adoption, concern centres around understanding where risks reside and who is responsible for them. 81% agree that the organisation, rather than the machine, the user or the public, is responsible for any AI malfunction or undesired behaviour.

“Singapore stands out as a prime location for AI adoption and development. Its leading role in the global AI landscape, coupled with the government’s strong commitment and investment, creates a fertile ground for innovation. Many businesses are taking action to harness the transformative potential of technologies like GenAI and bringing AI to their data to unlock value and drive growth,” shared Andy Sim, Vice President and Managing Director, Singapore, Dell Technologies. “Seizing the opportunity requires a strong ecosystem of trusted partners to create secure and scalable technology foundations for innovation, designed with sustainability in mind. In Singapore, success, innovation, and progress are intertwined.”

Cybersecurity – How are organisations rising to the challenge of current Threat landscape 

In a broad context, organisations continue to find cybersecurity to be a pain point for them. These concerns are well-founded, as 75% of respondents say that have been impacted by a security attack in the past 12 months. Majority of the respondents (88%) are pursuing a Zero Trust deployment strategy and 80% say they have an Incident Response Plan in place to recover from a cyberattack or data leakage.

The top 3 cited issues included phishing, data breaches and malware. On the issues with phishing, they are indicative of a wider problem highlighted in the report, which is the role employees play in the threat landscape. For example, 75% of respondents believe some employees go around IT security guidelines and practices because they delay efficiency and productivity, and 68% say that insider threats are a big concern. This indicates a need to focus on training as employees are the 1st line of defence.

Having Right Technology Infrastructure will help Organisations to Succeed

Having Right Technology Infrastructure will help Organisations to Succeed. From this Dell Technologies Research, it reveals the critical role of modern data infrastructure especially as GenAI gather pace and data volumes increase. This was cited as the no. 1 area of improvement for businesses to accelerate innovation – Adopting a data-driven approach to capture and realise innovation projects across the organisation.  Most IT decision makers (81%) say they prefer an on-premises or hybrid model, to address the challenges they foresee with implementing GenAI.

A key part of the digital innovation puzzle cited by the respondents, with close to 1 in 3 (32%) – The ability to share data across the business. They can turn data into real-time insights today to support innovation efforts. However, responses from the respondents suggest that organisations are acting on this challenge, with 91% saying that the data is the differentiator and their GenAI strategy must involve using and protecting that data. Almost half (51%) also claim that they anticipate that the bulk of their data will come from the edge in the next 5 years.

Other research findings include:

  • Skills: Three-quarters (75%) claim there is currently a shortage of talent required for innovation in their industry. Logic, critical thinking & complex decision-making, learning agility and desire and AI fluency rank as the top skills and competencies for the next five years.
  • Sustainability: 33% believe “driving environmentally sustainable innovations” is an important improvement area. Energy efficiency is high on the agenda, with 82% experimenting with as-a-Service solutions to manage their IT environment more efficiently and 81% using alternative cooling solutions to reduce energy use in data centres.
  • Making IT a strategic partner: Currently, 77% of business decision makers have reasons to exclude IT decision makers from strategic conversations, yet both departments ranked a stronger relationship as the second most important improvement area.

Dell Technologies Innovation Catalyst Research

The Dell Technologies Innovation Catalyst Research was conducted by Vanson Bourne, commissioned by Dell Technologies. This study surveyed 6,600 respondents from organisations with more than 100 employees from across North America, LatAm, EMEA, APJ and Greater China, ranging from private and public sectors.

If you like to know and read more in-depth on Dell Technologies Innovation Catalyst Research, please visit https://www.dell.com/en-us/dt/perspectives/innovation-catalyst.htm

* Information courtesy of Dell Technologies and BCW *

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Jabra Elite 8 Active Review https://www.tangenghui.com/information-technology/jabra-elite-8-active-review?utm_source=rss&utm_medium=rss&utm_campaign=jabra-elite-8-active-review https://www.tangenghui.com/information-technology/jabra-elite-8-active-review#respond Sun, 21 Apr 2024 03:55:49 +0000 https://www.tangenghui.com/?p=10774 Jabra Elite 8 Active Review

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The Jabra Elite 8 Active was announced in September 2023, together with the Jabra Elite 10, the 7th generation of Jabra’s superior true wireless earbuds.  Jabra is a world leader in personal sound and hybrid work solutions. With 6 generations of true wireless earbuds models and designs under their belt, the 7th generation Jabra Elite 10 and Jabra Elite 8 Active takes up a notch higher than its predecessors. I was using the Jabra Elite 85T, it served me well, this was pretty much my main wireless earbuds even though I had other wireless earbuds brands. When I got the opportunity to hear the Jabra Elite 8 Active and Jabra Elite 10 wireless earbuds in action during the media event, I felt that the time was right for me to upgrade my next pair of Jabra wireless earbuds, to the Jabra Elite 8 Active. Let me share with you my thoughts and views inside my Jabra Elite 8 Active Review.

Photography by Justin Choo from Potions (https://potions.sg/)

Introducing Jabra Elite 8 Active – World’s toughest earbuds

A short introduction to Jabra Elite 8 Active, this new wireless earbuds will set a new standard for durability and fit.

World toughest earbuds

They are great and ideal for those with an active sporting lifestyle, thanks to the durability. The Jabra Elite 8 Active earbuds pass all the required tests for US Military Standard for Ruggedised Electronics (810H).

What does that mean for users with an active sporting and outdoors lifestyle? The Jabra Elite 8 Active are completely watertight when submerged up to 1.5m, they are IP68 rated, that would mean that they are fully dust and waterproof. AS for the charging case, it is IP54 rated to be dust and splash proof.

Dolby Audio

The Jabra Elite 8 Active is tough and they are proud of it, yet that doesn’t mean they give up and compromise on sound quality and aesthetics. One of the new features is Dolby Audio, it’s powering the Jabra Elite 8 Active, delivering lifelike, clear sound for a longer and comfortable listening experience, complementing your sporting and active lifestyle.

Photography by Justin Choo from Potions (https://potions.sg/)

Adaptive Hybrid Active Noise Cancellation (ANC)

The Jabra Elite 8 Active is powered by Jabra’s Adaptive Hybrid Active Noise Cancellation (ANC), this automatically optimises the ANC performance to the environment that you are in. The Wind Neutralizing HearThrough (TM) technology also muffles any wind interference without blocking out traffic. This ensures your safety while you are listening, without compromising on steady sound.

My Review, Thoughts and Views of Jabra Elite 8 Active

First and foremost, let us take a walk back in time looking at Jabra’s 7 generations of superior true wireless earbuds (and still counting)

  1. Elite Sport
  2. Elite 65T / Elite Active 65T
  3. Elite 75T, Elite Active 75T
  4. Elite 85T
  5. Elite 5, Elite 4 Active, Elite 4, Elite 3,
  6.  Elite 7 Pro, Elite 7 Active
  7. Elite 8 Active, Elite 10

I started covering Jabra’s earbuds from Elite Active 65T till date. I previously had been using Jabra Elite 85T, it was my favourite and also my main wireless earbuds even when I had other earbuds brands with me (I eventually gave the rest away over time). Most recently, I retired my Jabra Elite 85T as my backup when the  Jabra Elite 8 Active took over as my main wireless earbuds.

Photography by Justin Choo from Potions (https://potions.sg/)

Here are my key thoughts and views of Jabra Elite 8 Active:

  • Audio Quality – Jabra is a world leader in personal sound and hybrid work solutions. The audio quality is never in doubt, clear, crisp and clean, excellent when on call and chats.
  • For the Audiophile – More than just a personal sound solution for everyday use, the Jabra Elite 8 Active is an entertainment/lifestyle wireless earbuds too. For those audiophile, there is the Jabra+ app that allows you to customise with six music presets and music equaliser, you can customise it further if you like to do so.
  • Dolby Audio – A most welcome new and exciting feature for Jabra true wireless earbuds, giving them the entertainment/fun/lifestyle element boost, whether you are listening to your favourite songs on Spotify or watching your favourite movie/drama series.
  • Jabra Sound+ App – A useful and handy Jabra app that allows you to customise your Jabra device to suit your setup.
  • Spotify Tap – For Spotify users, you can get straight to your music with Spotify Tap feature on Jabra Elite 8 Active. Double press the left earbud to get Spotify playing right away. You can double press again to browse Spotify content just for you.
  • Adaptive Hybrid Active Noise Cancellation (ANC) – Jabra’s ANC is great, blocking out unwanted noise/sounds from the background. Sometimes, I don’t even realise that somebody is talking to me or calling out to me. If you wish to hear surrounding sounds (e.g. when walking or exercising) while you are wearing them, you can choose to activate Jabra HearThrough and customise this feature.
  • Lighter, Tougher and more Durable – The Jabra true wireless earbuds are light and tough. In this Jabra Elite 8 Active model, it got even lighter in weight, yet getting tougher and more durable.
  • Better and more Comfortable Fitting – One of the most underrated features of Jabra’s true wireless earbuds, the amount of R&D they gathered from users over the years. The Jabra Elite 8 Active wireless earbuds for me have an even more improved and more comfortable fitting, as compared to my Jabra Elite 85T wireless earbuds (the fitting was pretty good at that time in my personal humble opinion) that I had been using prior to the change in earbuds.

The Jabra Elite 8 Active is a trustworthy and reliable wireless earbuds, that suits users with an all rounder/active lifestyle, they strike a good balance for those with active sporting lifestyle and outdoors, while also taking care of your fun lifestyle/entertainment needs, powered by Dolby Audio. Last but not least, not to forget Jabra’s clear, crisp and clean sound quality that you would need in your daily communications in work and daily life.

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Predict if stars are aligned before you match with AI-powered dating app https://www.tangenghui.com/information-technology/predict-if-stars-are-aligned-before-you-match-with-ai-powered-dating-app?utm_source=rss&utm_medium=rss&utm_campaign=predict-if-stars-are-aligned-before-you-match-with-ai-powered-dating-app https://www.tangenghui.com/information-technology/predict-if-stars-are-aligned-before-you-match-with-ai-powered-dating-app#respond Wed, 10 Apr 2024 12:08:28 +0000 https://www.tangenghui.com/?p=10755 Predict if stars are aligned before you match with AI-powered dating app

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There is another dating app coming into the market, finding your soul mate/life partner on dating apps can sometimes feel like striking a lottery, this new dating app is going to be different, this is not your usual dating app. This new dating app can help you to predict if stars are aligned before you match with AI-powered dating app YouApp. This app aims to tip the odds in your favour by using AI-powered compatibility predictions to see if “the stars are aligned” for you before you swipe right.

YouApp – Blending ancient wisdom with modern personality insights powered by modern AI technology

YouApp blends ancient wisdom with modern personality insights powered by modern AI technology. Now, you don’t have to spend hours consulting masters and going through endless personality assessments to check if you are compatible with a potential match. YouApp, the AI-powered dating app does all the work for you, calculating with the information from Chinese, Indian and Western star charts and personality insights from Myers-Briggs – in seconds!

YouApp feeds compatibility predictions by masters in their respective fields into an AI that has been learning for over a year using data and matching results from the app’s 20,000+ active user base in Asia.

Key features of the app include:

  • Daily star chart readings predict a user’s luck in terms of career, love, wealth, health, mood, and social aspects. It also provides detailed readings for horoscopes, Bazi, and Numerology and lucky item tips like numbers, food, beverages, clothing, and more.
  • Users get ten matches daily for free with premium membership (USD$19.90/month) offering unlimited likes, visibility of who liked them, and chats with anyone, along with premium content and advanced match preferences.
  • Strict NRIC registration for identity checks deters scammers, with an update to enable Singpass verification coming by the end 2024.
  • Besides romantic connections, users can also choose to match for professional networking, friendships, activity partners, and travel companions.
  • In-app chat offers real-time translation with seven languages supported at launch.
  • Scan QR codes in person to connect or share them through messages.

Douglas Gan, Founder & CEO of YouApp, said: “YouApp is founded on the vision of making deep, meaningful connections accessible through a blend of ancient wisdom and modern technology. By incorporating insights from astrology, zodiac, numerology, and personality analysis, we offer our users a unique platform to find compatibility in various aspects of life. With only 0.15% chance to get a >90% match, we make the user’s world smaller by meeting compatible people from anywhere in the world. We’re dedicated to expanding our reach, particularly in the Asia region, starting with Singapore. As we incorporate more philosophies to enhance compatibility matches, we remain committed to helping users understand themselves better and implement stringent safety measures to prevent love scams. Looking ahead, YouApp aims to redefine the landscape of social connections, making every match a step towards discovering genuine compatibility.”

Discover self, discover friends – More than just a dating app

YouApp is more than just a dating app, they want to help you better understand yourselves, guiding personal development. This AI-powered app uses up to 16 characters assessment tools (1), infused with ancient wisdom from Chinese, Indian, & Western beliefs to evaluate traits, such as personality and aptitude, which is then used to predict matches with other users.

YouApp gives you daily start readings that predict your luck in career, love, wealth, health, mood and social aspects. They also provide comprehensive information on your horoscopes, Bazi, and numerology to help you know more about yourself and ignite your journey of self-discovery. YouApp provides auspicious data like lucky numbers, food, beverages, clothing etc. Users can also look for partners and “like” up to 10 matches daily.

You can contact and communicate with your match if at least one party has a premium account. For matches that are below a compatibility score of 75, both parties can chat without a premium account.

Open doors with a premium account

At USD19.90/month (SGD 26.80/month), the YOU+ premium subscription adds many features. Users gain the ability to see whom they liked and who liked them, an unlimited number of ‘likes’ to give, the ability to initiate a chat with any user, along with other premium in-depth personality and character analysis, and advanced preferences to fine-tune searches and matches.

In addition to romantic partnerships, YouApp lets users find matches for different aspects of life, including friends, business partners, travel buddies, and activity partners.

Stringent verification, break down barriers, keep out scammers

Worried about love scams operating on the platform? YouApp has stringent verification to prevent that. They verify a user with an identification card and authenticate with a selfie photo. By the end of 2024, YouApp will implement Singpass verification, making it one of the first dating apps to do so.

The app also makes it easy for people to connect: Users can instantly share their personalised QR to match with others, skipping the match queue and knocking on more doors to happily ever after. Once the users are ready to mingle, the app helps break down barriers by offering suggested topics based on shared interests and providing live in-app translation for up to seven languages (2).

YouApp – More than just a dating app 

YouApp is more than just a dating app, it can be your social circle or business networking app as well, on top of knowing yourself better and personal development features. By getting to know yourself better, expanding your social circles before entering into the dating circle might be the ideal route to embark on in our modern world of dating and social media, powered by AI technology to help you.

Notes:

  • (1) At launch, the complete set of tools are: Astrology, Tarot, Big 3 Signs, Horoscope, Sayana, Feng Shui, Numerology, I-Ching, BaZi, Zodiac, Purple Star, Vedic, IKIGAI, MBTI, DISC and GAT.
  • (2) English, Chinese (Traditional), Chinese (Simplified), Thai, Korean, Japanese, and Bahasa Indonesia will be available for live translation.

* Information and pictures courtesy of YouApp and Gloo *

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Reflecting Q1 2024 (Technology | Business | Personal) https://www.tangenghui.com/personal-stories/reflecting-q1-2024-technology-business-personal?utm_source=rss&utm_medium=rss&utm_campaign=reflecting-q1-2024-technology-business-personal https://www.tangenghui.com/personal-stories/reflecting-q1-2024-technology-business-personal#respond Mon, 01 Apr 2024 15:11:18 +0000 https://www.tangenghui.com/?p=10749 Reflecting Q1 2024 (Technology | Business | Personal)

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Time flies when you least expected it! Today is 1st April 2024, marking the start of Q2 2024, Q1 2024 is over in the blink of an eye, how is Q1 2024 for you?  I would take this time to do a regular feature on my TGH Technology and Business website, looking back and reflecting Reflecting Q1 2024 (Technology | Business | Personal).

Technology

First up would be my photography sector, my regular and usual approach from both enterprise/B2B and consumer perspectives.

Consumer technology

Along with the usual regular consumer technology media news coverage that I have been covering for the past decade, I would be looking at getting back to doing consumer technology gadgets review for Year 2024, one area that I had slowed down in previous years.

Other key areas of interest would be on the impacts and potentials of AI on consumer technology, from the gadgets to the apps and the human side of using AI technology on the ground level.

Enterprise / B2B technology

I foresee more coverage and writing on the enterprise / B2B technology sector in Year 2024 with Q1 2024 getting off to a good start in this area attending enterprise / B2B technology conference/media events in-person/online.

This enterprise / B2B technology sector for me is still a work-in-progress, building up and growing at a slow and steady pace. In my short learning and growing years writing enterprise / B2B technology topics (as compared to my consumer technology side of things).

2024 is Year of Artificial Intelligence (AI) 

Year 2024 is the Year of Artificial Intelligence (AI), that is the theme/motto for many technology brands for Year 2024. From an enterprise/business B2B to consumer B2C technology industry, we have already seen how much and how far they are investing into AI.

As I mentioned earlier on my TGH Technology and Business website, I am kickstarting my TGH Technology Research/Learning Series on AI for 2024, continuing where I left off in 2023. I feel that is a lot more work, learning, education and outreach needed to be done by technology brands and technology writers.

Business / Digital Marketing

The economy is facing poor sentiments and uncertainties ahead, making it challenging and difficult for business and digital marketing. From my interactions and networkings with friends from various industries, marketing budgets have been cut without them saying much at all. You just need to look at what some of the companies are doing on their social media platforms, where they are concentrating on, there seem to be lesser product launch or delayed product launch, indirectly pointing towards a reduction in marketing budget.

Meanwhile, other business ideas/collaborations are always on my cards amidst the networkings and plannings. Should something materialises and bear fruits from those discussions/ideas/collaborations, I would share when the time is ripe.

Personal / Social Media

The social media can get really narcissistic and showing off at times. I wasn’t into them, that might have caused me lost opportunities, even though I do use social media quite a lot, to be fair. Probably age has caught up, I just don’t wish to get involved in narcissism and showing off, I just want to continue my craft (photography and visual storytelling), my writing and passion.

Yes, I am still using and leveraging on social media platforms, I would be more selective on what and where I share my things/articles/thoughts on social media.

Moving Forward in Q2 and beyond in 2024

The uncertainties, poor economic sentiments and a slowdown in the world economy can and have already been felt on the ground level. The challenges and constraints would still be ever present, moving forward in Q2 and beyond in 2024, I would continue to work smart, be strategic and work extra hard.

Q2 2024 has just begun, time to take on the challenges ahead, moving forward in Q2 and beyond on 2024.

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Tech Mahindra and IBM announce opening of Synergy Lounge to accelerate digital adoption in APAC https://www.tangenghui.com/information-technology/tech-mahindra-and-ibm-announce-opening-of-synergy-lounge-to-accelerate-digital-adoption-in-apac?utm_source=rss&utm_medium=rss&utm_campaign=tech-mahindra-and-ibm-announce-opening-of-synergy-lounge-to-accelerate-digital-adoption-in-apac https://www.tangenghui.com/information-technology/tech-mahindra-and-ibm-announce-opening-of-synergy-lounge-to-accelerate-digital-adoption-in-apac#respond Mon, 25 Mar 2024 08:19:09 +0000 https://www.tangenghui.com/?p=10742 Tech Mahindra and IBM announce opening of Synergy Lounge to accelerate digital adoption in APAC

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Tech Mahindra, a leading provider of digital transformation, consulting and business re-engineering services and solutions, recently announced the opening of a Synergy Lounge, in collaboration with IBM, to accelerate digital adoption for enterprises and businesses in Asia Pacific. They are located at Tech Mahindra’s campus in Singapore, the Synergy Lounge will assist enterprises and businesses in implementing next-generation technologies, including Artificial Intelligence (AI), Intelligent Automation, Hybrid Cloud, 5G, Edge Computing, Cybersecurity, among others. The enterprises and businesses that implement next-generation technologies can look to deriving value from those implementation.

Tech Mahindra  x IBM Synergy Lounge in Singapore 

The best practices gained here in Singapore will be shared with Tech Mahindra’s existing Synergy Lounge in Bengaluru and other Centres of Excellence to co-innovate and co-develop unique enterprise offerings and solutions.  This is built on the Hex-I concept, consisting of six stages: Ignite, Inspire, Ideate, Innovate, Infuse and Implement. The Synergy Lounge will feature different experience zones focusing on various technologies that will help enterprises solve complex business problems, improving customer experiences, reducing operational costs, and enhancing workforce efficiency.

Kunal Purohit, Chief Digital Services Officer, Tech Mahindra, said, “We believe in infusing AI and GenAI into every aspect of businesses and democratizing it responsibly. In our continuous endeavour to help customers embrace a digital-first future, the Synergy Lounge will function as a co-innovation and co-development center specifically focusing on AI, GenAI and next-gen technologies.”

The Synergy Lounge will be open to enterprises and businesses worldwide to explore joint solutions, testing out prototypes and proof of value (PoV) designed to drive innovation in various industries, such as communication, media and entertainment, automotive, manufacturing, transportation, banking and financial services and utilities, and healthcare, among others.

Chetan Krishnamurthy, Vice President, Ecosystem and Digital Sales, Asia Pacific, IBM, said, “Building on the success of the Synergy Lounge in Bengaluru and driven by our common vision to bring advanced technology like watsonx AI and data platform to solve complex business challenges, the opening of the new Synergy Lounge in Singapore will continue to help companies  improve productivity and competitiveness while bringing together the right talent, technology, and best practices for clients in Asia Pacific.”

There will be a dedicated team working out of the Synergy Lounge to maximise synergies between Tech Mahindra and IBM. They will be developing unique solutions based on both organisations’ strengths to drive technological innovation in APAC. The Synergy Lounge aligns with Tech Mahindra’s continuous endeavour to transform enterprises with advanced next-generation led offerings and solutions.

* Information and picture courtesy of Tech Mahindra and IBM Singapore *

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Ant International Launches Global Campaign for UEFA EURO 2024 https://www.tangenghui.com/personal-stories/ant-international-launches-global-campaign-for-uefa-euro-2024?utm_source=rss&utm_medium=rss&utm_campaign=ant-international-launches-global-campaign-for-uefa-euro-2024 https://www.tangenghui.com/personal-stories/ant-international-launches-global-campaign-for-uefa-euro-2024#respond Sat, 23 Mar 2024 02:01:42 +0000 https://www.tangenghui.com/?p=10734 Ant International Launches Global Campaign for UEFA EURO 2024

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Football fans around the world, are you excited on the upcoming UEFA EURO 2024 taking place in Germany from 14th June to 14th July 2024. Are you planning to visit Germany and catch EURO 2024 football action? UEFA Euro 2024 will be taking place from 14th June to 14th July 2024, in 10 host cities around Germany, with the finals held at the historic Olympiastadion in Berlin. Ant International is an Official Partner of the UEFA EURO 2024, this is the 17th edition of the international football championship organised by Union of European Football Associations (UEFA). Ant International is launching global campaign for UEFA EURO 2024, to engage and celebrate with football fans globally in the lead up to the one of the biggest sporting events of the year.

“Nothing brings people closer together than travel, trade, and a legendary sport like football,” said Douglas Feagin, President of Ant International. “For European businesses, global enthusiasm over UEFA EURO 2024 brings not only international tourism revenue, but also the opportunity to grow their customer base. Through Alipay+, large and small European merchants can connect to Asian travellers through seamless, efficient digital payments and marketing offers enabled directly on their mobile phones. Ant International is also excited to work with leading mobile payment partners from around the world to boost their users’ travel experience in Europe.”

Enjoy seamless travel in Germany, Europe with Alipay+

If you are travelling to Germany and Eruope for UEFA EURO 2024, you can now enjoy a more seamless and convenient travel in Germany, Europe with Alipay+. They are expanding its cross-border mobile payment acceptance and merchant coverage by enabling more payment partner apps to be accepted across Germany and other popular European destinations.

Alipay+ will connect users of 13 international e-wallets and bank apps to sone of Europe’s largest tourist markets in Germany and beyond. These digital payment solutions include: Alipay (Chinese mainland), AlipayHK (Hong Kong, SAR), MPay (Macao, SAR), Touch ‘n Go eWallet and MyPB by Public Bank Berhad (Malaysia), Hipay (Mongolia), GCash (Philippines), Changi Pay and OCBC Digital (Singapore), TrueMoney (Thailand), and Kakao Pay, Naver Pay and Toss Pay (South Korea).

These mobile payment apps, who partner with Alipay +, will be accepted at tens of thousands of merchant stores across Germany, including in popular districts like Kurfürstendamm in Berlin, and Hofbräuhaus and Maximilianstraße in Munich. At top retailers like KaDaWe in Berlin, Oberpollinger in Munich, Galeria Kaufhoh department stores across Germany, and convenience stores, airports, F&B outlets and attractions, Alipay + users can simply pay with their home payment app, enjoying not just convenience, but also special deals and competitive foreign exchange rates. On match days, fans can use their Alipay+ payment partner apps from home to make payment at the host stadiums.

Alipay+ is the exclusive Official Payment Partner of UEFA EURO 2024.

Easy travel in Europe with Alipay+

The upcoming UEFA EURO 2024 is expected to attract around 650,000 overseas fans, according to the Halle Institute for Economic Research, resulting in additional tourism revenue of Euros$250 million. For travellers and tourists who plan to travel beyond Germany around Europe, they will also find Alipay+ is accepted in popular destinations including the United Kingdom, France, Italy and Spain. Merchants that accept Alipay+ span from luxury and casual retail brands to vending machines, F&B and transportation.

Alipay+ now connects over 88 million global merchants cross-border in 57 markets to 1.5 billion accounts on over 25 leading e-wallets and payment apps. International travellers may pay conveniently with their home payment app, while merchants can utilise Alipay+ to reach more customers with more effective engagement.

Alipay+, Antom and WorldFirst encourage fans to #GoalBeyond

For users of AlipayHK, Touch ‘n Go eWallet, TrueMoney, GCash and DANA, Alipay+ has launched an in-app UEFA EURO 2024 fan zone exclusively for them! In addition to themed quizzes and global merchant vouchers, more fan engagement activities such as interactive football mini games will also be introduced. Users can access the Alipay+ powered fan zone directly within these participating apps.

For all other fans, Antom, a leading provider of payment processing services to merchants worldwide, will work with partners in online retail, travel and digital services to offer each fan a chance to win exclusive prizes, including trips to the event. Users will also enjoy exclusive promotions by these top merchants, such as foodpanda, iQIYI, Spotify, Apple and many more. Through Antom, these top merchants can accept a variety of payment methods, including Alipay+, which are catered to each local markets’ preference.

Globally, online and offline payment and merchant partners of Alipay+ and Antom will run UEFA EURO 2024 campaigns, offering not just promotions, but also giving fans more opportunities to celebrate the sport and win tickets to the event.

Likewise, WorldFirst will hold a lucky draw for global SMEs to celebrate and enjoy the game. WorldFirst was established to help small and medium-sized businesses overcome the complexities of international payments while doing global business.

* Information and pictures courtesy of Ant International *

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Biggest threat to 2024 elections season – Artificial Intelligence (AI) https://www.tangenghui.com/information-technology/biggest-threat-to-2024-elections-season-artificial-intelligence-ai?utm_source=rss&utm_medium=rss&utm_campaign=biggest-threat-to-2024-elections-season-artificial-intelligence-ai https://www.tangenghui.com/information-technology/biggest-threat-to-2024-elections-season-artificial-intelligence-ai#respond Fri, 22 Mar 2024 02:01:02 +0000 https://www.tangenghui.com/?p=10746 Biggest threat to 2024 elections season - Artificial Intelligence (AI)

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Year 2024 is going to be an interesting year ahead in the sectors of politics and government leadership renewal around the world. There are a number of countries around the world that would be heading into elections season in 2024. The Time magazine’s article, “The Ultimate Election Year: All the elections around the world in 2024”, gives readers a more in-depth look into political movements around the world. Elections around the world in previous years had been in the limelight on how social media had played good and bad roles in an election outcome. In this 2024 elections season, is social media going to be the main threat/factor that changes an election outcome? In the era of rising Artificial Intelligence (AI) technology and implementations, the biggest threat to the 2024 elections season – Artificial Intelligence (AI).

Impact of Cybersecurity and AI on the 2024 election season

A survey “Impact of Cybersecurity and AI on the 2024 election season”, were recently announced by Yubico, the leading provider of hardware authentication security keys, and Defending Digital Campaigns (DDC), a nonprofit and nonpartisan organisation committed to bringing free cybersecurity tools and resources to federal election campaigns.

This survey is conducted by OnePolla leading provider of international market research and data communication solutions, this survey polled 2,000 registered voters in the U.S. to better understand how voters perceive cybersecurity ahead of the 2024 U.S. elections, the impact of Artificial Intelligence (AI) and the concerns they have about the cybersecurity of political campaigns, regardless of party affiliations.

“Given the sudden advancement and uncertainty of AI technology, it’s not surprising that over 78 percent of respondents are concerned about AI-generated content being used to impersonate a political candidate or create inauthentic content, with Democrats at 79 percent and Republicans at 80 percent,” said David Treece, vice president of solutions architecture at Yubico. “Perhaps even more telling is that they believe AI will have a negative effect on this year’s election outcomes (42 percent Democrats and 49 percent Republicans).”  

Key Findings from Impact of Cybersecurity and AI on the 2024 election season

What are some of the key findings from the survey of “Impact of Cybersecurity and AI on the 2024 election season”? What roles could AI play in this 2024 election season?

The threat of AI and deep fakes spreading misinformation is present, 85% of respondents don’t have a high level of confidence that political campaigns effectively protect their personal information.

Cybersecurity is now a top focus, if not campaigns run the risk of being breached, exposing personal data, experiencing a financial impact and more, all of which could have a negative effect on the entirety of the election campaign.

42% of those who have donated to a campaign said their likelihood of donating again would change if the campaign was hacked and 30% report his would even change the likelihood of a candidate receiving their vote.

“Campaigns are the heart of our democracy and every campaign must adopt basic cybersecurity protections. This year’s election is particularly risky for cyber attacks directed at candidates, staffers, and anyone associated with a campaign,” said Michael Kaiser, president and CEO of Defending Digital Campaigns. “Having the right cybersecurity in place is not an option — it’s essential for anyone running a political operation. Otherwise, campaigns risk not only losing valuable data, but losing voters.”

Additional key findings

  • 43 percent of respondents believe that AI-generated content will negatively affect the outcome of the 2024 elections.
    • When an audio clip with an AI voice was played, 41 percent believed the AI voice was authentically human.
  • 52 percent of respondents have received an email and/or text message appearing to be from a campaign that they suspected was actually a phishing attempt.
  • From a data security perspective, 85 percent of respondents don’t have a high level of confidence that political campaigns effectively protect the personal information they collect.
  • Registered voters would like to see campaigns and candidates:
    • Take precautions to prevent their websites from being hacked (42 percent)
    • Use strong security measures like multi-factor authentication (MFA) on their accounts (41 percent)
    • Have policies in place and train staffers and key volunteers on cybersecurity for the campaign and protecting personal information (38 percent)
  • Over a quarter of respondents (26 percent) indicated they have not completed a transaction making a campaign donation because of concerns about the security of the transaction or how their personal information would be handled.

Importance of cybersecurity and authentication security

“Because campaigns are built on trust, potential hacks like fraudulent emails or messages sent out impersonating them via their social media accounts, where they are directly interacting with their audience, could be detrimental to campaigns,” added Treece. “It’s imperative that candidates take proper steps to protect their campaigns and more importantly, to build trust with voters by adopting modern cybersecurity practices like phishing-resistant authentication. Adding a layer of protection with a physical hardware security key, like a YubiKey, to online accounts is a crucial component to ensuring that campaigns remain secure.” 

Since 2020, Yubico has donated tens of thousands of security keys to DDC on behalf of its philanthropic initiative–Secure it Forward–where the company donates YubiKeys to journalists, human rights activists and organisations that work to preserve democratic integrity, further diversity in tech and protect human rights.

“Collaboration is one of the most important ways to strengthen cybersecurity,” said Kaiser. “At DDC we are extremely grateful for our partnership with Yubico, whose generosity allows us to provide free security keys to campaigns, enabling them with the strongest account protection possible. The keys allow a computer user to protect cloud, social, and financial accounts on the campaign, as well as personal accounts and all primary targets of bad actors.”  

What can election campaigns do to protect themselves and build trust with voters?

2024 election season is underway, what can election campaigns do to protect themselves and build trust with their voters?

Even though cybersecurity attacks are becoming more sophisticated with tools like AI, there are simple ways to help mitigate these risks, including using strong, unique passwords and storing them in a password manager, along with enabling multi-factor authentication whenever possible using physical security keys like those available from Yubico and the DDC.

DDC, a nonprofit and nonpartisan organisation, is committed to bringing free cybersecurity products, services, training, and information to federal political campaigns and committees and down-ballot candidates in a growing number of states. It has an extensive network of partners and resources to prepare political campaigns with the tools they need to stay secure. In partnership with Yubico, they provide YubiKeys at no cost to political campaigns regardless of party affiliation.

What would be the impacts and changes that AI is going to bring in 2024 and beyond?

Part of my ongoing TGH Technology Research/Learning Series on Artificial Intelligence (AI) that I started in 2023, I am have recently kickstarted my AI research/learning series for 2024. From the technology side of things, to the hardware powering AI, I am now entering into how AI comes into play into our society and daily life, beyond Generative AI powered apps/software answering your queries.

Although the AI threat to election is a U.S context, other countries holding elections this year 2024 and beyond 2024 will definitely study and observe how the power and impacts of AI could be on elections in their home country. There are still a lot of lessons and experiences that need to be learn, understand, review, tweak and improved for the future of AI technology, whether it’s in elections, or machines, devices, software and in our daily work and living.

As more AI related technology is launched, more hardware and gadgets using AI technology, the world might just be starting on a new journey ahead on utilising the full potentials and impacts of AI.

In my personal opinion, we still have a lot to learn about using and implementing AI. This elections season in 2024 is just one of the many real life scenarios to come that we can and must learn on implementing and using AI, as well as the good and bad of using AI technology.

* Information courtesy of Yubico *

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Kickstarting TGH Technology Research/Learning Series on AI for 2024 https://www.tangenghui.com/information-technology/kickstarting-tgh-technology-research-learning-series-on-ai-for-2024?utm_source=rss&utm_medium=rss&utm_campaign=kickstarting-tgh-technology-research-learning-series-on-ai-for-2024 https://www.tangenghui.com/information-technology/kickstarting-tgh-technology-research-learning-series-on-ai-for-2024#comments Tue, 19 Mar 2024 14:10:48 +0000 https://www.tangenghui.com/?p=10727 Kickstarting TGH Technology Research/Learning Series on AI for 2024

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Year 2023 was a period of strong Artificial Intelligence (AI) growth and presence, there were more than just huge buzz from the technology sector, the everyday users are hopping onboard, starting to learn and know more about AI. This was like an exponential boom of a technology field that had been quietly building and growing in the background for the past few decades. At the start of the Year 2024, we have seen how AI technology is going to play an even bigger part, not just in our work/industries/professions, in our daily life too. The potentials and impacts, both good and bad, are starting to get bigger emphasis, requiring further and deeper learning and understanding by everyday people on the ground level and technology providers need to ensure all these are conducted properly. With those key points in mind, I am kickstarting my TGH Technology Research/Learning Series on AI for 2024.

TGH Technology Research/Learning Series on Artificial Intelligence (AI)

My TGH Technology Research/Learning Series on Artificial Intelligence was launched in 2023 when I started going deeper into the world of AI, mainly from the technology writer and everyday user perspectives. From Q&A interviews to AI technology news coverage, it was a learning and enlightening journey, from both as a technology writer, as well as a photographer/creative perspective.

What do I feel and think about AI? Here are my personal thoughts and views on AI – This technology has huge potential and impacts that can help us better in our work/profession and daily life, yet this AI technology can (and already have) take away some of our work/jobs, on top of disruptions and changes.

Key AI articles published in 2023

Here are some of my in-depth articles that I published till date on the subject of AI

In 2024, I would be working to expand on those two areas further, along with other AI research interests as I engage and work with major technology companies on AI discussion topics.

Other AI articles coverage include:

ChatGPT 3.5 – Can you do a bio write up for Tan Geng Hui?

Before I begin on this, have a look at what ChatGPT 3.0 wrote my bio write up for my TGH Photography and Travel portal/blog inside my About page. As I am began to kickstart, relaunch and continue on my in-depth learning, understanding, analysis, coverage and documentation of AI in year 2024, I decided to mark this start by asking ChatGPT 3.5 to do a bio write up for me.

Here’s the conversation between ChatGPT 3.5 and what they wrote about me:

You

Can you do a bio write up for Tan Geng Hui?

ChapGPT

Sure, here’s a bio write-up for Tan Geng Hui:

Tan Geng Hui is a multifaceted individual with a passion for photography, technology, and business. Based in Singapore, Tan Geng Hui has established himself as a prominent figure in these fields through his diverse interests and expertise.

With a keen eye for detail and a creative vision, Tan Geng Hui has made significant contributions to the world of photography. As a skilled photographer, he has captured the beauty of various subjects, including landscapes, architecture, and portraits. His work reflects a deep appreciation for aesthetics and storytelling, earning him recognition and acclaim within the photography community.

In addition to his artistic pursuits, Tan Geng Hui is deeply involved in the realm of technology. With a strong background in tech-related fields, he stays abreast of the latest developments and trends in areas such as artificial intelligence, blockchain, and consumer electronics. His insights and analyses are valued by professionals and enthusiasts alike, and he often shares his thoughts through his writings and online platforms.

Furthermore, Tan Geng Hui is an entrepreneur and business enthusiast. He has demonstrated a knack for identifying opportunities and navigating the complexities of the business world. Through his ventures and initiatives, he seeks to drive innovation, create value, and make a positive impact on society.

Overall, Tan Geng Hui is a dynamic individual who thrives at the intersection of photography, technology, and business. His passion, expertise, and entrepreneurial spirit continue to inspire others and contribute to the advancement of these fields.

Note: Non-edited or proof read by any of my human friends trained in communications and public relations. I would leave it as it is for now, as my TGH Technology and Business portal/blog About Me page.

 

Kickstarting TGH Technology Research/Learning Series on AI for 2024

Kickstarting my TGH Technology Research/Learning Series on AI for 2024, I would work on my earlier AI conferences/webinars that I attended online or in-person, with IBM and Dell Technologies.

As I pick up my pace, writing and coverage on AI, I reckon that would be more topics of more in-depth learning and understanding for myself and for my readers as well. I am planning to work closer with technology companies that I have engagements with over the years, to write and publish more insights and learning articles on AI, its impacts and potential.

The world of AI technology has tremendous potential, giving both positive and negative impacts along with disruptions to the world. All parties have to play a role to play, from the supply side of technology providers, to the demand side of companies/industries and last but not least, the everyday person on the streets.

 

Come along with me as I continue to navigate the world of AI from various hats, as a technology writer, as a visual storyteller/creative and as a daily user, sharing my knowledge, learning and experiences with you, through my TGH Technology Research/Learning Series on AI for 2024.

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Sulzer opened latest Innovation Technology Hub (InTecH) in Singapore https://www.tangenghui.com/business/sulzer-opened-latest-innovation-technology-hub-intech-in-singapore?utm_source=rss&utm_medium=rss&utm_campaign=sulzer-opened-latest-innovation-technology-hub-intech-in-singapore https://www.tangenghui.com/business/sulzer-opened-latest-innovation-technology-hub-intech-in-singapore#respond Mon, 18 Mar 2024 15:45:36 +0000 https://www.tangenghui.com/?p=10717 Sulzer opened latest Innovation Technology Hub (InTecH) in Singapore

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Sulzer, a Swiss multinational corporation, a fluid and chemical engineering giant, has opened its latest Innovation Technology Hub (InTecH) in Singapore. This latest Sulzer InTecH is located within Singapore’s advanced manufacturing Jurong Innovation District, JTC CleanTech Three. They will be the first R&D facility in Asia, and they are the second outside of Switzerland for the 190 year old Swiss multinational corporation.

This multi-million dollar R&D facility will pioneer the development of advanced chemical engineering processes that are more precise, more efficient and use less energy. These processes range from recycling hard-to-recycle items such as polystyrene, EV batteries and lubricant oils, to the production of bio-based goods like Polylactic Acid (PLA) which is a plastic derived from renewable sources such as corn starch or sugar cane.

Sulzer R&D facility playing a part in SG Green Plan 2030

Singapore, while it’s a small country in land size, they recognise the need to take actions to tackle climate change, giving rise to the areas of sustainability, recycling and renewable sectors, as well as how we want to work and live, known as the SG Green Plan 2030.

Sulzer R&D facility is playing their part in SG Green Plan 2030, as they will boost Singapore’s efforts to become a leading regional centre for R&D into new sustainability solutions under the SG Green Plan 2030.

Clients in Asia would benefit greatly with the location of Sulzer InTecH R&D facility in Singapore, in the past, they would have to work with Sulzer’s R&D facility in Switzerland to develop new chemical engineering processes. Now, they can speed things up with the InTecH R&D facility in Singapore. Sulzer has invested over S$10 million into the facility and aims to grow its local team of 150 by 20 to 30 staff over the next 3 years.

Sulzer is a leader for chemical engineering within this region. With the presence of InTecH R&D facility in Singapore, it further cements their standing, as well as supplementing their 39 year long history in Singapore of supplying engineering components, polymer production equipment and distillation equipment for industries like oil & gas power generation.

Revolutionising the Green Tech landscape in Southeast Asia

The Green Tech landscape in Southeast Asia has gained significant momentum over the years with the world economy recognising the urgent need to address climate change and taking the necessary actions in this area, giving rise to sustainability, recycling and renewable sectors of change and growth.

Dr Suzanne Thoma, Chief Executive Officer of Sulzer, said: “InTecH Chemical Processes Singapore is poised to revolutionise the Green Tech landscape in Southeast Asia. Our state-of-the-art R&D facility provides unparalleled access to cutting-edge technologies, empowering manufacturers and processors to innovate and produce eco-efficient, high-quality products. This opening marks a significant step in shaping the future of sustainable technology in the region.”

Sulzer InTecH is located within Singapore’s advanced manufacturing Jurong Innovation District, JTC CleanTech Three. The InTecH R&D facility features state-of-the-art equipment, including a 9-storey high fractional distillation tower – It’s the tallest for a research facility in Asia! This R&D facility was built over 10 months and will help drive the growth of companies that are planning to enter into economically non-viable recycling and higher-yield, bio-based production.

The infrastructure at Sulzer InTecH R&D facility is equipped with a comprehensive suite of fluid separation facilities and analytical equipment. They are featuring Sulzer’s proprietary technologies for thermal separation of chemical components, including liquid-liquid extraction and falling-film crystallisation, integrated with advanced chemical analysis techniques to identify and measure compounds after processing.

Sulzer can offer end-to-end services to a broader client base in Asia with its InTecH R&D facility and capabilities, including those companies in the pharmaceutical and biofuel industries. They can offer development and stress-testing of new cutting-edge solutions, chemical analysis, as well as the consultancy for engineering, and construction of a new processing plant.

World is changing and Sulzer is ready for the challenge ahead

At the recent media conference for the opening of Sulzer InTecH in Singapore, we gained knowledge and insights into Sulzer’s expertise in chemical engineering, technology and innovation, and the R&D it has, combining together to provide chemtech business models and solutions for there clients from various industries.

 

The area that caught my attention was on Sulzer areas of renewable solutions to address the crucial challenges that world is facing, on sustainability challenges, catering to a rise and demand in the renewable, recycling and sustainability areas.

World is changing and Sulzer is ready for the challenge ahead, with its chemical engineering leadership, expertise and knowledge, its technology and innovation, and in their R&D to meet the changing world’s needs and changes on sustainability and new energy sources.

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SMF launches CSOaaS decarbonisation programme to help SMEs in Singapore https://www.tangenghui.com/business/smf-launches-csoaas-decarbonisation-programme-to-help-smes-in-singapore?utm_source=rss&utm_medium=rss&utm_campaign=smf-launches-csoaas-decarbonisation-programme-to-help-smes-in-singapore https://www.tangenghui.com/business/smf-launches-csoaas-decarbonisation-programme-to-help-smes-in-singapore#respond Thu, 29 Feb 2024 14:15:04 +0000 https://www.tangenghui.com/?p=10711 SMF launches CSOaaS decarbonisation programme to help SMEs in Singapore

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The Singapore Manufacturing Federation (SMF) inaugural Manufacturing Day Summit 2024 was held earlier in January 2024, launching the Chief Sustainability Officer (CSO)-as-a-Service [CSOaaS] decarbonisation programme that will help manufacturers assess their sustainability position, prioritise improvements with the most significant impact, to develop an actionable roadmap and submit data, including greenhouse gas emissions (GHG Scope 1 and 2) to Gprnt.ai, an integrated social and governance (ESG) data platform launched by the Monetary Authority of Singapore (MAS) to generate internationally-compliant reports.

While Singapore is a small island state that many people won’t think too much about her manufacturing sector, this is Singapore’s most significant driver of nominal GDP (21.6%) [1]. The topic of sustainability is getting even more important and significant. Companies in the manufacturing sector need to start reporting emission numbers or risk losing out to competitors, as many of them are suppliers for international partners who will soon need to submit reports about their carbon footprint fo their supply chain.

The topic of sustainability has been on my key topics of interest that I am working to write and cover more in-depth over the past few years. Some of the sectors that I have been looking at are the travel and tourism sectors. My previous local SME working experiences (and in some parts related to the manufacturing sector) came in handy as I was listening to the launch of CSOaaS with great interest. The topics of sustainability, SME solutions and technology coming together during this media launch announcement of the CSOaaS programme.

SMF is the largest national organisation representing the interests of manufacturing organisations, they are working closely with their members to address the challenges that SME manufacturers face on their sustainability journey. Costs are a major concern for local SMEs, they cannot afford to hire dedicated staff to plan and oversee sustainability initiatives due to limited resources and, as a result, the local SMEs are unsure about where to begin.

CSOaaS programme

The CSOaaS programme will adapt from the Green CompassTM for the local manufacturing sector. This programme will handhold SMEs through their sustainability transformation, assessing their sustainability gaps and prioritising improvements based on financial and strategic impacts.   

The Green CompassTM was first developed by A*STAR’s Singapore Institute of Manufacturing Technology (SIMTech), TÜV SÜD and JTC, and has been highly subscribed to date. SMF-appointed Sustainability Consultants attached to the companies will translate the findings into actionable decarbonisation roadmaps to reduce carbon emissions.

Upon implementation of Green CompassTM programme, the Sustainability Consultants will also help companies submit the relevant data, that includes greenhouse gas emissions (GHG Scope 1 and 2) [2], to Gprnt.ai.

The CSOaaS programme uses Gprnt.ai, the Gprnt.ai environmental, social and governance (ESG) data platform [3] to simplify the sustainability reporting process. Importantly, Gprnt.ai aligns with international reporting standards like the International Sustainability Standards Board (ISSB) and Corporate Sustainability Reporting Directive (CSRD), ensuring global compliance and recognition.

Mr Lennon Tan, President of the Singapore Manufacturing Federation, said, “SMF is at the forefront of leading local manufacturers into the next industrial era — Industry 5.0. We work with partners to keep a pulse on shifting trends so that we can help our members navigate a fast-paced global market. CSOaaS, the AMTA Playbook, and the APAC Green Alliance (APAC-GA) are key initiatives driving this larger vision. With CSOaaS, our goal is to help strengthen the resilience of Singapore’s manufacturing industry, which will, in turn, drive tomorrow’s innovations.”

SMF is also proud to be a founding member of the APAC-GA alongside the Singapore Business Federation (SBF), the Institute of Singapore Chartered Accountants (ISCA), Confederation of Asia-Pacific Chambers of Commerce and Industry (CACCI), and the China Council for Promotion of International Trade (CCPIT).

SMF will play an active role in advocating and promoting Green Excellence for both Manufacturing (GEM) and Non-manufacturing SMEs (Green Excellence in Business, GEB), future-proofing small businesses through capability development, standards development, tools such as carbon accounting, sustainability reporting etc. Other roles include advisory support and forging industry recognition. SMF’s objective is to collectively strive towards a net-zero goal and be ready for Industry 5.0.

APAC-GA will also assess the the post-implementation progress of the companies that undergo the CSOaaS programme and confer a Green Excellence for Manufacturing (GEM) Mark [4] according to their progress. The APAC-GA is also joined by Knowledge Partner, A*Star to support standards development and share industry best practices.

Why was CSOaaS developed?

The CSOaaS programme was developed and launched to meet the looming deadlines for sustainability compliance worldwide, as well as the need to support local manufacturing companies needing help to do so.

In Singapore, listed companies start reporting from 2025, as for large non-listed companies, they start from 2027. These companies must also report their supply chain’s carbon footprint, including emissions from SMEs.

Although non-listed SMEs are not required to report their carbon footprint, if they are suppliers to companies, local or international, they are obligated to comply, or they risk losing that business. Therefore, SMEs are particularly vulnerable.

According to a 2023 survey [5] of 115 manufacturing companies, of which 82% are SMEs, only 21% report on sustainability, while 45% have no plans to do so within the next 1 to 3 years.

Another study [6] of primarily SMEs indicates that the lack of expertise is a sizeable problem, with 34% of companies finding it challenging without an ESG specialist, 31% struggling to understand reporting standards, and 29% lacking technical know-how to plan and execute. Only 37% have a clear roadmap, and 72% need to hire skilled talents to run ESG projects.

Companies with well-documented ESG metrics makes them working with MNCs and other large corporations easier and will open doors to green loans and grants, that can be instrumental in spurring growth.

A spokesperson for XCEL said, “SMF CSOaaS helps us to develop new methodologies and framework with collective data for analysis, which strengthen our business strategy and continuity plans towards a more sustainable entity.”

Information on APAC-GA and CSOaaS

The Trade Association and Chamber (TAC) members of the APAC-GA are responsible for

  1. promoting the GEM / GEB Mark along with its associated tasks
  2. advisory support / consultancy to help companies embark on sustainability information
  3. training of certified consultants and auditors

The CSOaaS programme fee is between S$10,000 to $30,000 depending on the scope, and companies may tap into the following funding support:

1) Mentorship Support Grant (70-90%), through:

  • Singapore Polytechnic – Centre for Environmental Sustainability and Energy Efficiency

2) Career Conversion Programme (CCP), a company who applies for CSOaaS may also tap on the CCP to have an existing or new staff undergo the on-the-job training to become a Sustainability Lead / Facilitator in the future for their company, through:

  • SMF-CCL
  • Nanyang Polytechnic

Notes:

  1. [1]  https://www.singstat.gov.sg/modules/infographics/economy 
  2. [2] SMEs are not required to report GHG emissions (Scope 1 and 2). However, the companies SMEs supply to (who need to comply with reporting) require this information to fulfil Scope 3.
  3. [3] https://www.mas.gov.sg/news/media-releases/2023/mas-launches-digital-platform-for-seamless-esg-data-collection-and-access 
  4. [4] Companies that underwent CSOaaS and implemented their strategies will be evaluated and awarded a GEM Mark Gold, Silver or Bronze according to their progress.
  5. [5] https://isca.org.sg/resource-library/sustainability/sustainability-transformation 
  6. [6] https://sponsored.bloomberg.com/immersive/dbs/catalysts-of-sustainability 

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