Tag Archives: Is cybersecurity important for service providers?

ViewQwest launched SecureNet for homes and SMEs in Singapore

Singapore-based telecommunications and Internet Service Provider (ISP) ViewQwest recently announced the launch of SecureNet for homes and small and medium enterprises (SMEs) in Singapore. SecureNet is Southeast Asia’s first consumer broadband with built-in security powered by Palo Alto Networks, the global cybersecurity leader.

The topic on cybersecurity has risen in importance and significance over the past few years, especially more during 2020 when the global pandemic struck the world and the world economy has adapted,  how we work from home (WFH), moving into a new future of work, a hybrid working environment of home and office as time went by.

Not just for WFH environment, having cybersecurity solutions protect your family and loved ones at home, as for businesses, protecting their key information and data. Whilst families and SMEs may attempt to protect their privacy by installing cybersecurity solutions, it is often too difficult and troublesome for many, especially the less tech-savvy. With more connected devices such as home security cameras being installed that do not come with built-in security, this problem is increased significantly.

Last year, hacked footages from home security cameras in Singapore were uploaded to pornographic sites (1). As more families and small businesses spend time online at the comforts of their homes, hackers have been doubling down on their efforts to infiltrate home networks and attempt to steal valuable personal data via phishing.

With ViewQwest SecureNet for homes and SMEs, customers do not have to worry about adding additional technology devices or software to their home or office network setup for cybersecurity. This would give customers a peace of mind especially those less tech-savvy ones who might encounter issues in setting them up.

Vignesa Moorthy, CEO of ViewQwest, said: “As an ISP, we should take the lead in tackling cybersecurity threats from the get-go. For the first time in Southeast Asia and Singapore, consumers here can now get automatic, 24/7 cybersecurity protection without needing to install or purchase any additional software or hardware. This is possible as the entire broadband line itself is now secure and protected against cyber threats.”

“There is a growing trend globally where ISPs have taken ownership(2) in tackling cyber threats by creating and offering broadbands with built-in security. With SecureNet, ViewQwest puts Singapore on the global map of advanced nations that can enjoy the latest cutting-edge technology in cybersecurity”, Vignesa added.

Starting from $29.90 per month and $96.00 per month for home and SME customers respectively, ViewQwest customers can now enjoy a 24/7 network-delivered security solution that scans for malicious attacks, both known and unknown, to eradicate them before they can harm the users’ devices. SecureNet can give these consumers peace of mind.

Advanced technology to block cybersecurity threats before they reach home or office

SecureNet is designed to act as the household’s first line of defence against cybersecurity threats such as malware, adware, spyware, phishing, and system vulnerabilities (e.g. outdated operating system). Routing network traffic through the Palo Alto Networks machine learning-powered Next-Generation Firewall, SecureNet automatically scans the entire network for known and unknown file and web-based threats, and has three main threat prevention measures to deal with them:

  • Antivirus –  detects viruses and malware found in executable programmes and files
  • Anti-spyware –  detects spyware on infected devices that are collecting data without the user’s consent
  • Vulnerability protection – detects system flaws that an attacker might attempt to exploit or abuse

The scanning, detecting, preventing, and protection measures all happen automatically and simultaneously throughout the entire network, without compromising on performance. This helps ensure that the threat do not spread to the network and potentially infect other devices.

Customisable threat protection

Users can choose amongst three different levels of protection depending on their preference, they are Essential, Enhanced and Max. For users who are more tech-savvy and understand the risks of installing a variety of software on their devices, they can go for the Essential level. For users who want more security protection but still want the freedom to be able to install certain software and visit websites, the Enhanced level is ideal for them. The Max level caters to families with children who want to enjoy the maximum level of cybersecurity protection.

Additionally, the Essential, Enhanced and Max levels block different types of URLs which contain malicious content or traffic.

  • Essential level URL filtering – blocks sites which contain malware, command and control, and phishing
  • Enhanced level URL filtering – in addition to blocking sites from the Basic level, also blocks sites with adult content, drug abuse, copyright infringement, extremism, gambling, grayware, newly registered domains, parked, questionable content, and weapons
  • Max level URL filtering – in addition to blocking sites from the Basic and Advanced levels, also blocks sites with proxy avoidance and anonymisers as well as unknown websites

Hassle-free protection with weekly reports

Installing additional cybersecurity protection on individual devices such as laptops and computers can be complicated and troublesome for many families and SMEs. With SecureNet, families and SMEs do not have to actively meddle with their devices as the entire home network is protected from the get-go.

Families and SMEs who are subscribed to SecureNet will receive two security reports weekly, which will indicate all the threats that SecureNet has identified and the preventive measures executed. 

Pricing and Availability

For new ViewQwest customers:

  • Broadband plans with SecureNet* starts from $29.90 per month for home users
  • Broadband plans with SecureNet* starts from $96.00 per month for SMEs/office users

*Promotion: For a limited period, new and current customers subscribed to ViewQwest at home will receive SecureNet free of charge for the first three months.

For existing ViewQwest customers, you can subscribe to SecureNet at an additional $5.99 and $16 per month for home and SME customers respectively.


(1) Singapore home cams hacked and stolen footage sold on pornographic sites, The Straits Times, July 23, 2020

(2) “Clean pipes: Should ISPs provide a more secure internet?”, Australian Strategic Policy Institute

** Information and pictures courtesy of VIewQwest and GLOO PR **

Strategic Collaboration between ESET and Canon Singapore

ESET, a global leader in cybersecurity, and Canon Singapore recently announced a collaboration that sees Canon Singapore being formally appointed as ESET’s official reseller for its consumer, SMB and enterprise cybersecurity solutions.

Cybersecurity has risen in importance in recent years with the rise of our internet and social media usage in both business and personal segments. It’s not just for businesses/companies, personal cybersecurity is just as important too, protecting your business/work and personal data, information and wealth.

“We are delighted to work with Canon Singapore, which is widely known for its capabilities to streamline and digitalise business workflow for SMBs and enterprises. The company’s strong presence within these sectors will allow even more customers access to our latest security solutions” said Parvinder Walia, President of Asia Pacific & Japan (APJ), ESET. “With online expansion and remote working becoming the new norm, it is crucial for businesses to secure their IT infrastructure and sensitive data against cyberthreats such as ransomware, zero-day exploits and advanced persistent threats (APT). This collaboration enables Canon Singapore’s customers to seamlessly embed cybersecurity into their broader digital transformation strategy,” added Walia.

Chia Wee Yaw, Director of CONES (Canon ONE Solution) Division, Canon Singapore said: “As an advocate of 3Ds (Digitisation, Digitalisation and Digital Transformation) and a business enabler, the partnership with industry leader ESET enables us to protect the digital infrastructure that we have built for our customers. With digital transformation accelerating at an unprecedented rate, it is crucial to strengthen cyber security for business resilience.”

ESET currently has successful joint venture with Canon Marketing Japan Inc (CMJ). This business arrangement allows CMJ to support ESET in growing the brands’ presence in Japan within the consumer and commercial market.

ESET has more than 30 years of cybersecurity innovation, ESET protects over 110 million users in 200 countries and territories globally. There are almost 40% of ESET’s employees working in research and development, keeping their customers and the world at large safe from the latest and most advanced cyber threats.

The current global pandemic Covid-19 has caused massive impacts and changes to how the businesses are being managed, operated and conducted. One of the new changes and adoptions by many businesses is work from home (WFH) arrangements, businesses are also reviewing their operations and workflow and they began to realise the importance of streamlining business processes and developing a smooth document workflow.

Canon not only has a proven track record of helping businesses of all sizes achieve these objectives, but also empowers businesses through digitisation, digitalisation and digital transformation by delivering technology and services to simplify business complexity and challenges with its various solutions. The collaboration with ESET serves to further strengthen Canon’s cybersecurity offerings through various features such as the ability for customers to monitor their network from the cloud, which is now more vital than ever with the shift towards remote working practices.

Aside from cybersecurity, Canon’s expertise in infrastructure, application, and automation allows the company to provide end-to-end service support that is managed round the clock to cover all aspects of digital and IT needs, from professional consultation, seamless deployment, project management and client servicing.

Canon Singapore together with ESET are extending a 3-month ESET Endpoint Security trial for customers. Interested customers can find out more here.

* Information courtesy of Canon Singapore and GLOO PR *

Trend Micro Security Suite

Trend Micro, a global leader in cybersecurity solutions, recently launched Trend Micro Security Suite, its most comprehensive protection for home users. A new feature is added to Trend Micro’s Security Suite to tackle identify theft, in addition to their wide range of Trend Micro’s leading existing consumer security products.

Trend Micro Security Suite includes the following products to provide complete identity and device protection:

  • Maximum Security provides protection for PC and Mac®
  • Mobile Security protects Androidand iOS devices
  • ID Security provides dark web monitoring to protect users against identity theft
  • WiFi Protection helps secure personal information via VPN on public WiFi
  • Password Manager helps keep passwords safe and secure

Trend Micro recently conducted a survey, from their survey findings, 85% of Singaporeans are very worried about identity theft and 88% of home users are concerned about the risk of cyber threats on their home computers (PC and Mac). An 87% of those surveyed are equally concerned about cyber threats on their mobile phones and tablets.

“As our lives and activities have moved increasingly online, so too has the risk and rise of identity theft. The consequences of this malicious activity can have a significant impact on the lives of the victims for years to come,” said Tim Falinski, managing director, consumer business APAC for Trend Micro. “The vast amounts of personal data available online is not protected at a level that matches that same volume. With our new Trend Micro Security Suite, we are offering our customers the ability to protect their personal information online – in an easy way that does not require an advanced IT degree.”

Trend Micro recent research has also found out that while the concern for cyber threats remains high, user’s behaviour is still a major concern, putting them at risk. Nearly half of respondents confirmed that they do not use a password manager, thus putting themselves at risk of weak or reused passwords. On the usage of public WiFi, nearly two thirds of the respondents said they use public WiFi and this would also put their personal information at risk too.

“In the first half of this year alone, Trend Micro blocked over 27 billion threats, confirming that threats such as viruses, malware, and ransomware continue to be a major concern for consumers. Including our award-winning consumer product Maximum Security into our new Security Suite ensures that our users continue to receive the strongest protection against all threats”, Falinski added.

The new version of Trend Micro Security Suite is available immediately from trendmicro.com.sg, and other leading electronic retailers. All current customers will be automatically upgraded to the latest version in the coming weeks at no additional cost.

For more information about Trend Micro Security Suite, please visit https://www.trendmicro.com/en_sg/forHome.html.

* Information and picture courtesy of Trend Micro and Archetype *

Acronis announced Acronis Cyber Protect 15

Acronis recently announced Acronis Cyber Protect 15, a single solution integrating backup, disaster recovery, next generation antimalware, cybersecurity and endpoint management tools. An organisation’s cybersecurity setup can be tedious and complex, with the one-of-a-kind integration solution Acronis  Cyber Protect 15, eliminating the complexity while improving its data recovery and providing greater productivity.

Acronis also recently released their Acronis Cyber Readiness Report, they surveyed 3,400 global companies and remote workers in the wake of the ongoing global pandemic Covid-19. It revealed that 92% of the companies surveyed said they had adopted new technologies to enable remote work, including workplace collaboration tools, privacy solutions and endpoint cybersecurity.

However, organisations face numerous challenges, one of it is the management of the protection of data across the company network and all of those new devices using a stack of different solutions is expensive, time-consuming and complicated. With the lack on an integration across the organisation, this would create gaps in the organisation’s defences, creating opportunities that cybercriminals can/are exploiting.

The Acronis Cyber Readiness Report reveals that as hackers target remote workers, phishing, distributed denial of service (DDoS), and videoconferencing attacks are the most common tactics used.

  • 39% of the companies experienced a videoconferencing attack in the past three months as workers rely on apps like Zoom, Cisco Webex, and Microsoft Teams. Cisco recently revealed a vulnerability in its Webex app that could allow attackers to open, read, and steal potentially valuable or damaging content.
  • Malware attacks such as ransomware also have increased during the pandemic, with 31% of companies reporting daily cyberattacks and half (50%) being targeted at least once a week, including in July when a leading manufacturer of GPS technologies allegedly paid $10 million in a WastedLocker ransomware attack. Acronis Cyber Protection Operating Centers (CPOCs) found that 35% of customer endpoints were exposed to malware attacks that were still getting through before the deployment of Acronis Cyber Protect.
  • Phishing attacks are occurring at historic levels, which is not surprising since the report found only 2% of companies consider URL filtering when evaluating a cybersecurity solution. That oversight leaves remote workers vulnerable to phishing sites – Acronis CPOCs discovered that approximately 10% of users clicked on malicious websites in May, June, and July.

These Acronis findings and external research illustrate why organisations need a cyber protection solution that reduces complexity and improves security to support remote work environments, and the solution must be cost-effective to address the scale of remote workers.

Acronis Cyber Protect 15

“The cyberthreat landscape has changed dramatically during the past few years, and in the last six months in particular. Traditional stand-alone antivirus and backup solutions are unable to protect against modern cyberthreats,” said Serguei “SB” Beloussov, founder and CEO of Acronis. “Organizations that modernize their stack with integrated data protection and cybersecurity not only gain greater security, they lower their costs and improve efficiencies. The automation and streamlined management of Acronis Cyber Protect 15 means any business can decrease their risk, avoid downtime, and increase their IT team’s productivity.”

With Acronis Cyber Protect 15’s unique integration of data protection and next-generation cybersecurity capabilities – including AI-based behavioral detection that stops zero-day attacks, URL filtering, vulnerability assessments, videoconference protection, and automated patch management – organizations protect against modern cyberthreats while ensuring they can recover their data and systems faster than any other solution.

  • 10% of users might click on malicious links that lead to phishing attacks, but the URL filtering in Acronis Cyber Protect blocked all of those sites – protecting the users, their devices, and their company’s data.
  • Videoconferencing protection prevents the exploitation of apps like Zoom, Webex, and Microsoft Teams. In fact, Acronis Cyber Protect prevented code execution exploits in Webex before it was patched by Cisco.
  • Testing by independent cybersecurity labs such as AV-Test and Virus Bulletin shows that Acronis Cyber Protect’s antimalware detects 100% of malware attacks with zero false positives. If the GPS manufacturer had Acronis Cyber Protect, it would never have paid a $10 million ransom.

Based on the current cyberattack rate, the unique integration of backup and cybersecurity enables Acronis Cyber Protect to prevent an estimated $150 million in direct losses for its customers each year.

Acronis Cyber Protect, a comprehensive integrated and automated cyber protection solution for businesses and organisations. In this current situation with an ongoing global pandemic Covid-19, working from home and remote work are likely to continue even after the situation ends. The new age workplace in a post Covid-19 world would definitely require the kind of integration and automation only found in Acronis Cyber Protect 15.

If you like to learn and read more in-depth on Acronis Cyber Readiness Report, please visit Acronis blog and read this article, “Pandemic protection lessons: IT teams reflect on their cyber readiness“. Inside their blog article post, you can also find the link to download the Acronis Cyber Readiness Report 2020.

If you are a business owner, cybersecurity for your business is on your top priority matters to implement, check out Acronis Cyber Protect 15, more information and details are available here. If you are a service provider, data protection and cybersecurity for your clients are of the utmost importance, check out Acronis Cyber Protect 15 on how they can help and protect you as a service provider.

Cybersecurity and data protection for businesses and individuals are now even more important and crucial in today’s internet and social media connected world, with the amount of data, transactions and interactions in our business and leisure world today. Due to the ongoing global pandemic Covid-19, the huge disruptions and impacts on business operations and work, people are working remotely or working from home (WFH). They are huge challenges to business and individuals, cybersecurity and data protection are part of them. In a post Covid-19 world, the new age workplace might be a mix of office, remote work and WFH, therefore cybersecurity and data protection will even be more crucial and important moving forward into the new era of work.

Don’t neglect cybersecurity and data protection, for yourself, loved ones, for your work and for your business too.

* Information courtesy of Acronis *