Tag Archives: Taxi

Grab launched JustGrab service

Grab recently launched a new service, bringing JustGrab for GrabTaxi and GrabCar vehicles together, forming the largest supply of on-demand vehicles in Singapore.

The topic of dynamic pricing is a topic for discussion here and through the information shared below, it would give a better understanding of the overall picture.

Let me share with you more information and details from the press release information below:

Grab, Southeast Asia’s leading ride-hailing company, announced JustGrab, a new service that brings together fixed fare GrabTaxi and GrabCar vehicles to form the largest supply of on-demand vehicles in Singapore.

With increased vehicle supply, passengers can experience the most affordable taxi or private-hire car rides at a common fixed fare, subject to dynamic pricing, and shorter waiting time. The JustGrab service will be beta tested from today and progressively rolled out to Grab’s tiered GrabRewards customers first, before general public availability on 29 March.

With JustGrab, passengers need only tap a button to find the nearest fixed fare taxi and car within their vicinity. The JustGrab fleet comprises all HDT, Premier, Prime, SMRT, Trans-cab and GrabCar driver-partners to offer the following benefits:

? Lower fares with dynamic pricing: Dynamic pricing adjusts to real-time market demand, resulting in cheaper fares at low demand periods. By uniting fixed fare taxis and cars as one, the increased vehicle supply means JustGrab fares will fluctuate less and be more affordable throughout the day.

? Fret over surcharges no more: Traditional taxi surcharges such as midnight and Central Business District (CBD) charges no longer apply to JustGrab fares. Passengers’ trip fares, excluding toll charges added at the end of the journey, are reflected on the booking screen, giving them full knowledge and certainty of their trip fares before making their bookings.

? More travel options at different price points: JustGrab complements Grab’s existing GrabTaxi and GrabCar services to offer commuters another point-to-point on-demand travel option with Grab. Commuters who prefer metered fares can continue to use GrabTaxi, while those who prefer private-hire cars can go for GrabCar.

? JustGrab and get going: Access to the largest network of fixed fare rides means shorter waiting time for passengers. JustGrab finds passengers the nearest available fixed fare taxi or private-hire car ride within the vicinity at affordable, guaranteed fares.

“At Grab, we believe in pooling together resources to solve urban mobility issues. JustGrab combines the strengths of taxis and cars to improve the efficiency and affordability of point-to-point transportation in Singapore. We are positive that JustGrab will help shave waiting time for rides by up to five minutes, and bring us closer to our goal of ensuring commuters get a Grab ride within three minutes every time. Our hope is to encourage more people to use shared transportation over personal cars, and offer our driver-partners additional income opportunities from our growing passenger base,” said Melvin Vu, Head of GrabTaxi Singapore.

Making driving with Grab more sustainable with new driver care initiatives

With a strong commitment to driver care, Grab is enhancing benefits for GrabTaxi driver partners and introducing additional perks for top-tier GrabTaxi driver-partners under the Platinum Plus and Platinum programme, a rebrand of the Elite and Rangers programme:

GrabTaxi Platinum Plus and Platinum driver-partners will receive quarterly bonuses equivalent to and at half the previous quarter’s incentive payouts, respectively. The bonus comes on top of the incentive that they receive the current quarter, enabling driver-partners to earn more while driving with Grab.

In addition, all GrabTaxi driver-partners will receive a monthly eight percent Medisave contribution from Grab, based on their earned incentives, to help build up their Medisave savings. Grab’s Platinum Plus and Platinum driver-partner enjoy higher Medisave contribution at 15% and 10% respectively.

The quarterly bonuses and monthly Medisave contribution are the latest additions to Grab’s series of driver care initiatives. Grab also constantly recognises Platinum Plus and Platinum drivers for their high-quality service and hard work by rewarding them with special incentives, priority queues at Grab’s Driver Support Centres, and loyalty programmes such as subsidised holiday trips with fellow driver-partners and their families.

* Information and details courtesy of Grab Southeast Asia and Golin *

SMRT Taxis announced an exclusive partnership with Grab

On 17th March 2017, SMRT Taxis announced that they had signed an exclusive partnership with Grab, the leading ride-hailing platform in Southeast Asia. Both SMRT Taxis and Grab offer dynamic fixed fares via a new Grab service that I would be sharing in another article post.

Here are some key information and details from the SMRT Taxis announcement of their exclusive partnership with Grab –

  • All SMRT taxi drivers to use Grab as the only ride-hailing app for taxi bookings. Both companies are also collaborating to offer customers dynamic fixed fares for their taxi trips booked via Grab.
  • The dynamic fixed fare scheme, via a new Grab service which will launch soon, lets customers know the fare for their intended trip before the start of the journey. Dynamic fixed fares are displayed upfront, and already accounts for travel time, distance, booking fees, and real-time demand and supply for taxis. SMRT taxi drivers who accept bookings via this new Grab service enjoy fixed, competitive fares for their service.
  • Metered fares continue to apply for street-hail pickups as well as phone and GrabTaxi bookings.

Mr Tony Heng, Managing Director for SMRT Taxis and Private Hire Services said: “The market has evolved and matured significantly, and more customers are now open to having dynamic fixed fares for their taxi rides. This partnership with Grab allows us to keep the pricing for our services competitive, catering to different customer needs and preferences. In addition to our SMRT Taxi booking app and hotline, Grab’s platform will expand our taxi hirers’ access to meeting customer demands.”

Melvin Vu, Head of GrabTaxi Singapore said: “Grab has been engaging the authorities since December on implementing dynamic fixed fares for taxis, and we are glad that they have given the green light. The current taxi fare model does not account for real-time passenger demand and driver supply, which often means that passengers pay a surcharge even when there are many available taxis within the vicinity. Dynamic fixed fares ensure that taxis are better utilised throughout the day and passengers enjoy more affordable rides based on real-time market demands, while not eliminating metered fares. We look forward to working with SMRT Taxis and our partnering operators to start bringing the benefits of dynamic fixed fares to the community soon.”

*Information courtesy of SMRT Taxis and Grab Southeast Asia*