Federal Express Corporation (FedEx), one of the world’s largest express transportation companies, has collaborated with Singapore-based QuikBot Technologies, the world’s first Autonomous Final-Mile Delivery (AMFD) Platform-as-a-Service (PaaS), to introduce autonomous delivery robots at selected commercial buildings in Singapore. This marks FedEx’s first deployment of delivery robots in Singapore, leveraging autonomous tech floor-to-floor, last-mile commercial deliveries. FedEx is also QuikBot’s first commercial partner, paving the way for innovative logistics solution.
Transforming Last-Mile Delivery in Singapore
The delivery robots are now fully operational at South Beach Tower and Mapletree Business City, following a successful 6-month pilot at both sites. More commercial clusters are expected to be integrated by the end of 2025. This collaboration allows FedEx couriers to drop off multiple parcels at QuikBot’s Forward Fulfilment Depot within each building cluster.
At the Forward Fulfilment Dept, Quikbot staff verify and load the parcels into secured QuikBoxes. Once they are loaded, Quikbot’s autonomous mobile robots take over, navigating lifts and accessing individual floors to complete secure, contactless deliveries with no further human assistance.
Guided by AI agents, QuikCat manages short-distance, floor-to-floor deliveries, while QuikFox handles middle distance transfers between buildings, carrying up to three QuikBoxes per trip. The platform enables fully autonomous operations within a 1.5km radius, seamlessly transitioning between indoor and outdoor environments to service multiple buildings
This automation streamlines courier operations by minimising downtime and maximising agility. By eliminating wait times at lift lobbies and security checkpoints, couriers can swiftly move on to their next destination, prioritising time-sensitive deliveries with ease.
“Delivering in dense urban environments like Singapore requires fresh perspectives and cutting-edge technology,” said Eric Tan, Managing Director of FedEx Singapore. “Our collaboration with QuikBot embodies FedEx’s commitment to revolutionising urban logistics through automation and data-driven insights. It is empowering us to scale efficiently, and build a more agile, sustainable and future-ready network that exceeds customer expectations.
“This milestone partnership with FedEx marks the commercial launch of the world’s first Agentic-AI-Powered Interoperable Robotics Platform for Urban Logistics,” said Alan Ng, Founder and CEO of QuikBot Technologies. “Last-mile logistics is one of the most expensive and inefficient segments in the supply chain, plagued by labour shortages, rising emissions, and mounting delivery demands. Our Autonomous Final-Mile Delivery Platform-as-a-Service tackles this head-on by integrating robotics, IoT, and smart infrastructure into a scalable, city-ready solution. It not only accelerates operational efficiency and supports ESG goals but also provides a long-term answer to workforce sustainability in dense urban areas. This collaboration demonstrates how cross-sector innovation can reshape the very foundation of logistics for the cities of tomorrow.”
This initiative is part of FedEx’s efforts to revolutionise last-mile delivery in Singapore. By integrating autonomous in-building deliveries, FedEx is streamlining operations in high-rise commercial hubs and advancing its vision of making supply chains smarter for everyone.
My short journey following/covering QuikBot
I first met QuikBot in January 2024, at Hive.20 – High Tech Retail Innovation Hub by Stellar Lifestyle. At the media event, I saw the innovative enterprise technology work that they were developing on deliveries using robots. Thereafter, I keep track of their updates and developments over the time through their company LinkedIN page.
In May 2025, I met QuikBot at ATxSG 2025, caught up with their latest updates and developments. In case you missed it, QuikBot won the best startup of ATxSG Singapore Enterprise Tech Awards 2025. I would also be keeping a lookout for QuikBot’s future updates on their regional expansion in the Dubai and Middle East region.
* Information and picture courtesy of QuikBot *