It’s back to media publishing work on Friday 27th January 2023 after a short 6 days of Chinese Lunar New Year 2023 break that started on 21st January, the Eve of Chinese New Year 2023. For this year, I decided that I am not rushing back into just publishing content or media news coverage in photography, camera, travel, tourism and hospitality industries. I have to plan and prioritise the business side of things and content creation side of things. Here are my list of things to work on (Technology | Business | Personal) – 27th January 2023.
January 2023 started on a pretty hectic pace with Lunar New Year just 3 weeks from New Year and 4 weeks from Christmas 2022 and my birthday falling on the 2nd week of January 2023 (I kind of took a week’s break unknowingly from publishing work). Now is the time to kickstart FY2023 on a proper and formal basis.
Technology and Business
Media News Coverage
I would continue with CES 2023 technology news coverage, scheduling them into the rest of my ongoing technology and business media news coverage, review articles, special theme topics that I might work with news agencies and call for media pitch.
Media Events Coverage
If I do get invited to attend technology media events, I would try my best and usually publish media news coverage. Since I am not a first tier media, I am also not in every brand’s directory of media listings, I would have lesser technology media events to cover.
Technology Writing and Reviews
There are a number of topics of interest on my radar, they are as follows:
Future of work and hybrid
AI and its impacts
Thought leadership on business and technology areas of interests
There are a few technology review backlogs that I would need to get it completed first before deciding on the next batch/genre of gadgets for review, matching the brands/agencies expectations and sometimes demands before deciding whether I should take it on.
Digital Marketing/Social Media Marketing
For this sector, I didn’t start off and do well in 2022. I am learning from the mistakes made there and hope they would help me better prepare for future digital marketing/social media marketing work.
I am going to make mistakes like any human being, I would continue to strive and improve in this journey and space.
At this point in time, there’s nothing exciting nor happening things. I am continuing to keep a low profile and avoid getting myself into any dramas or falling down into rabbit holes (fittingly suitable in the Year of the Rabbit).
My Instagram stories might show otherwise, yet it actually doesn’t show you much of my life and what I am doing.
Once a while, I might share some personal thoughts and views on world situations, interesting matters or observations, or some personal rantings/updates.
List of things to work on (Photography and Travel)
On top of finding new business/assignments/projects, I have my content creation and writing to handle as well. I am going to start working in phases/small steps, clearing and finishing my things to do and goals.
I shared quite a bit of updates and things to do here for my photography and travel segments. Sometimes I wonder how many people (whether you are in PR, agencies, from the brands or my friends) would read my article and what I shared, in a social media world filled with videos on TikTok, YouTube and Instagram Reels, as well as populated with photos on other social media platforms and chat apps?
Goodbye Year of the Tiger, welcome Year of the Rabbit! First and foremost, wishing all a Happy Chinese New Year (CNY) 2023! We welcome Year of the Rabbit on Sunday 22nd January 2023.
I wish everyone would have a good time with their family, relatives and loved ones during this Lunar New Year festive period of reunions and gatherings, especially for those working or living overseas and traveling back to their home town for LNY celebrations. Have a good festive rest break too if you can.
I haven’t been taking photos of CNY 2023 around Singapore, therefore for my Happy Chinese New Year 2023 post, I am using old photos that I shot a few years back.
For this CNY 2023, my reunions are not that big and not that many as well. Personally, I would love to go for reunions with my extended family in Malaysia, I have to make time for more visits beyond CNY festive period as well. While I may not show or share my CNY / LNY reunions/gatherings photos, that doesn’t mean I don’t appreciate the time spent together catching up with my extended family.
May the Year of the Rabbit be a good year for you and your family, wishing all great health, peace and safety, great wealth, prosperity and full of abundance. To all those running a business, may this year be a prosperous year for you.
Once again, wishing all a Happy Chinese New Year 2023!
Today is Saturday 21st January 2023, it is Chinese New Year (CNY) 2023 Eve. I would like to update that I am on a media publishing break (Technology | Business | Personal) for Lunar New Year (LNY) 2023. I usually take a few days off during the CNY festive period starting from CNY Eve to CNY Day 3 or 4. For 2023, I am taking a break from CNY Eve to CNY Day 4. I am back to business/work/writer mode on CNY Day 5 (26th January 2023).
During this CNY 2023 festive period, while I am on a media publishing break, I am still working in some form/capacity, at a slower pace and reduced capacity during this short CNY festive break, from writing down notes and points for my technology topics articles, consolidating and scheduling my technology media coverage news, catching up on my technology review backlogs.
Sharing Chinese New Year shopping deals and promotions that you can take a look at if you are still planning to upgrade or add on new home and/or kitchen appliances/gadgets or decorating your home with cute anime figurines!
Anyway, I reckon most people would be too busy with CNY 2023 spring cleaning, preparations, followed by CNY festivities, reunions, gatherings and eating, thus they won’t be too interested into what I am writing here, neither am I a first tier media and don’t need to do too much media monitoring.
Have a wonderful Chinese New Year festive gathering with your family and loved ones! Wishing you a Chinese New Year 2023 in advance!
Chinese New Year (CNY) 2023 is just round the corner, it’s starting on Sunday 22nd January 2023. This would be a busy time with spring cleaning, buying goodies for your CNY reunions, gatherings and celebrations. If you haven’t bought your new home or kitchen appliances/gadgets for your home yet, don’t worry! Sharp’s New Year Sale 2023 is here (till 3rd February)!
Shoppers rejoice! You can enjoy exciting deals for selected products such as the SHARP 4K AQUOS TVs, Washers, Dryers, Fridge, Air Purifier and Microwave Oven! Buy 1 Free 1 promotions for selected items are also exclusively available for this ongoing sale!
SHARP 4K AQUOS TVs (Panels Made in Japan)
SHARP is the No. 1 TV Brand in Japan, its 4K AQUOS TVs come with 7 enhancements that includes 4K up-converter, digital noise reduction, colour optimiser, 6 axis colour management, 4K HDR and comfort mode. 4K TVs have become a preferred choice among buyers as more 4K movies and shows are available in ultra-high definition. Its resolution and cutting-edge image processing technology are able to produce more precise and stunning 4K images. The result is an astonishing clarity that brings all pictures to life.
4K TV Promotion:
Enjoy up to $170 off selected SHARP TVs
Free SHARP 32” HD TV (2T-C32BD1X) with purchase of selected SHARP TVs
SHARP Multi Door / Side by Side Refrigerator
Trusted by users worldwide, 100 million units of SHARP’s products with Plasmacluster Technology have been sold worldwide. SHARP’s Plasmacluster Technology is a world-renowned technology that eliminates 99% airborne bacteria and 97% airborne mould in the refrigerator. Placed at the top interior of the fridge, ions are released to protect your foods from contamination and keep them fresh for longer.
Enjoy up to $400 off selected SHARP Refrigerators
Free SHARP Air purifier (FP-J30E-A) or SHARP Plasmacluster Ion Hair dryer (IB-JX9KE-N) with purchase of selected SHARP Refrigerators
SHARP Front Load Washer / Dryer
SHARP Washer is equipped with J-Tech Inverter Technology, which comes with a steam care function. It removes allergen, comes in a guided control panel with 10 different programs. With a Water Efficiency Rating of 4 Ticks, this washer is also able to take up a load of 10.5kg!
SHARP Dryers comes in a stunning, sleek design front load drying with glass touch panel to reflect your exclusive lifestyle. Other than being elegant and durable, it also provides an express 34 minutes tumble dry mode, which comes in 15 different programs. With a delicate wave cabinet, it also comes with Energy Efficiency Rating of 5 Ticks!
Enjoy up to $140 off selected Washers/Dryers
Free SHARP Plasmacluster Ion Electric Stand Fan (PJ-IGS16M(WH)) with purchase of selected SHARP Washers
Purchase selected SHARP Dryers to enjoy complimentary Premium Stacking Kit & Basic Installation with selected existing SHARP Front-Load Washer
Purchase selected SHARP Dryers and receive complimentary Universal Stacking Kit to pair with non-SHARP Front-Load Washer
SHARP Plasmacluster Air Dehumidifier
Sharp’s air dehumidifiers are equipped with their revolutionary Plasmacluster Ions. Plasmacluster technology generates and emits the same positive and negative ions that occur in nature. Dehumidifying maintains ideal humidity levels by removing excess water content in the air. It eliminates the musty odour and prevents the growth of mildew or molds. In addition, it also can dehumidify and deodorise the laundry with rapid action.
Enjoy up to $140 off selected Sharp Air Dehumidifier
Free SHARP Plasmacluster Air purifier (FP-J30E-B) with purchase of selected SHARP Plasmacluster Air Dehumidifier
SHARP Donabe Microwave Oven
Designed with a flat and wide table design, the Donabe Oven is the modern-day cook’s cheat sheet to delicious, wholesome meals prepared in a matter of minutes. It not only heats food up effectively, but it also manages quick and easy auto cooking with 26 auto cooking menus. Enjoy fuss-free meal preps with 26 pre-programmed cooking menus to whip up your favourite dishes, featuring seven rice functions to cook rice and six features to cook a variety of vegetable, pasta and stew dishes with speed and ease. Its multiple power settings also mean you can control the amount of energy and time required to defrost, reheat and cook your food.
Enjoy $30 off SHARP Donabe Microwave Oven
Free SHARP Air purifier (FP-J30E-B) with purchase of SHARP Donabe Microwave Oven
Promotion Period: 6 January 2023 to 3 February 2023. While stocks last.
Redemption Period: 1 February 2023 till 2 April 2023.
Lunar New Year 2023 is just round the corner, it’s starting on Sunday 22nd January 2023. As we are preparing to usher in the Year of the Rabbit, it’s time to hop straight into the festivities and start your Chinese New Year 2023 on the right foot. From home technology to home appliances for spring cleaning to get ready for Lunar New Year reunion gatherings, getting gifts for your loved ones this Lunar New Year celebrations or furnishing your home with fun home entertainment devices. LG Lunar New Year Gift Guide 2023 is here for you to make your Chinese New Year festive celebrations fun and memorable.
Spring Cleaning Your Home In Time For Visiting
LG CordZero™ A9 Kompressor™ Cordless Handstick with All-in-One Tower™: Efficient Cleaning with an Array of Cleaning Accessories
The LG CordZero™ A9 Kompressor™ with All-in-One Tower™ is the ultimate duo for you to do spring cleaning for your home in time for visiting. Its chic, modern design elevates any home interior and can be tucked away neatly in your communal area.
The All-in-One Tower™ serves as a charging station and accessory stand that stores up to six cleaning accessories. With its automated dust removal system, the All-in-One Tower™ eliminates contact with dust by emptying the dustbin’s contents into a 2.5L dust bag. A UVC LED light source is also fitted inside the All-in-One Tower™ to prevent bacteria growth in the dust bag for further convenience and hygiene.
From now to 31 January 2023, receive grocery vouchers worth S$50, a free Total Care kit, dust bags (6pcs), and an automatic wine opener (worth S$50) with the purchase of any LG CordZero™ A9 Kompressor™ with All-in-One Tower™. T&Cs apply.
*To be redeemed at Letrain Redemption Centre
LG Objet WashTower™: Designed to be Compact and User-Friendly
Ideal for homeowners with an eye for elegance, the LG Objet AI DD™ Front Load WashTower™ is an entirely integrated system that combines a washer and dryer into a sleek single unit. With the help of LG’s Artificial Intelligence Direct Drive™ (AI DD™), the WashTower™ elevates any user experience by determining the best method of washing a load of laundry, minimising fabric damage and extending the life of clothing.
It also has reduced laundry time features, such as its Smart Pairing™, which synchronises the dryer and washer and selects the best drying cycle based on the wash cycle. Paired with TurboWash™ 360 which cleans clothes in just 39 minutes, the WashTower™ is perfect for busy individuals. Fit with a centre control panel, cutting-edge artificial intelligence and a striking unibody design in green and beige, the WashTower™ is sure to impress even the fussiest of people who want their brand-new clothes to be perfect this new year.
From now to 31 January 2023, receive Fiji Power Laundry Detergent Sheets (5 boxes) and Fabric Softener Sheets (4 boxes) with the purchase of the LG Objet AI DD™ Front Load WashTower™ (WT2116NHEG). T&Cs apply.
*To be redeemed at Letrain Redemption Centre
Re-Invent the Kitchen for a Prosperous New Year
LG Objet Collection Refrigerators: Timeless Design for the Modern Kitchen
An essential kitchen appliance in all households, LG’s latest refrigerators – the Top Freezer (GT-B3952BN) and Bottom Freezer (GB-B3442BE) – are exquisitely designed with features that blend fashion and utility to fit a variety of lifestyles.
Designed with LG’s tried-and-true LINEARCooling™ refrigeration system, the fridges guarantee exceptional cooling performance through precisely controlled internal temperature with only minimal fluctuations (±0.5 degrees Celsius).
Additionally, for quicker cooling, DoorCooling+™ system directs cold air from the air vents towards items that are placed in the door shelves. These functions all work to keep food and beverages cool and fresh for up to seven days.
From now to 31 January 2023, receive grocery vouchers worth S$50 with the purchase of the Top Freezer (GT-B3952BN) or Bottom Freezer (GB-B3442BE). T&Cs apply.
*To be redeemed at Letrain Redemption Centre
Have a HUAT-Warming Reunion!
LG Soundbar S95QR: Experience Full Immersion In The Comfort Of Your Home
Ring in good fortune and start the new year in a clean, organised home. Declutter your entertainment system with LG’s sleek and powerful S95QR soundbar. The LG S95QR features upgraded wireless rear speakers sporting six channels, an 810W output, 9.1.5 channels and center up-firing speakers.
With Dolby Atmos™, DTS:X and IMAX Enhanced support, the soundbar heightens your home entertainment experience while delivering a new level of audio three-dimensionality – perfect for a group movie night. Additionally, enjoy lossless multi-channel audio (up to 7.1.4 channels) without the mess of a cable connection between the soundbar and TV with the LG WOWCAST (1) .
From now to 31 January 2023, receive S$100 off with the purchase of any soundbar (excluding SP2) with any TVs. T&Cs apply.
LG G2 OLED evo Gallery Edition: Taking Entertainment To New Heights
The LG G2 OLED TV elevates your home entertainment experience, making it perfect for celebrations with family and friends. Featuring LG’s acclaimed self-lit OLED technology, the G2 delivers unrivalled picture quality.
With the new and improved LG ?9 Gen 5 intelligent processor, immerse in lifelike and vivid images thanks to the Dynamic Tone-mapping Pro Algorithm, which individually processes over 5,000 areas on the screen. Paired with its Gallery Design, it allows you to mount the TVs flushed to the wall for seamless integration into your space. The highly anticipated 97-inch model will be launched later this month.
From now to 31 January 2023, receive grocery e-vouchers worth S$100 with the purchase of the LG G2 OLED TV (65”, 77”, 83”, 97”), and LG TONE Free FN6 Earbuds worth S$268 (77”, 83” and 97”). Customers will also receive a free wall mount installation (worth S$200) and a 3 months Apple TV+ with the purchase of the LG G2 OLED TV in all sizes. Additionally, receive grocery e-vouchers worth S$100 with the purchase of a LG StanbyME in a single receipt. T&Cs apply.
*Grocery e-vouchers to be redeemed online, and LG TONE Free FN6 Earbuds to be redeemed at Letrain Redemption Centre
LG DualUp Ergo Monitor (28MQ780): Award-Winning Screen Offering Improved Productivity
Boost productivity in the first month of the year with the innovative design of LG DualUp Ergo Monitor. With a unique 16:18 aspect ratio, the monitor offers a generous vertical screen size to maximise productivity and facilitate screen management intuitively. It provides an area of two 21.5-inch monitors without taking up more room thanks to its Square Double QHD (2,560 x 2,880) resolution.
The Nano IPS display also has exceptional detail accuracy and brilliant colour reproduction, guaranteed to amaze courtesy of its 98% DCI-P3 colour support. Additionally, the monitor comes with the ergonomic arm, which provides more comfort due to its flexibility, allowing the user to position the display to their liking.
From now to 31 January 2023, receive a Logitech MX Master 3 Wireless Mouse* (worth S$169) with the purchase of the LG DualUp Ergo Monitor (28MQ780). T&Cs apply.
*To be redeemed at Letrain Redemption Centre
LG gram 16Z90Q: The Ultimate Portable Work Companion
What better way is there to kick-start the new year than to make working on-the-go a breeze! Perfect for travellers or hustling professionals who work wherever they can, the LG gram 16-inch (16Z90Q series) is an ultra-lightweight laptop with an astounding display. Its powerful performance is boosted by the integrated 12th Gen Intel® Core™ processor and Gen4 NVMe™ SSD, bringing users the ultimate level of productivity, in a convenient package.
Users may work for long hours without running out of power thanks to a battery life of up to 20.5 hours (2). Moreover, the enhanced anti-glare coating on the advanced IPS displays help to lower reflections regardless of the lighting situation, making any area a pleasant place to work.
From now to 31 January 2023, receive a LG gram Wireless Mouse (worth S$59) and Surprise Box B (worth up to S$500) with the purchase of the 16” LG gram (16Z90Q series). T&Cs apply.
*To be redeemed at Letrain Redemption Centre
A Cooling Environment for Relaxing Reunions
LG ARTCOOL Air Conditioners: Keep Cool Through the Year
Combating the humid local weather, the LG ARTCOOL Multi Split Air Conditioner will bring a new level of fresh and cooling air into the home. With the Plasmaster™ Ionizer+, the ARTCOOL air conditioners are designed to protect the interior from unpleasant odours and infectious particles by sanitising the space by dispersing over 3 million ions into the air on nearby surfaces.
Additionally, the self-cleaning feature stops the growth of bacteria and mould on the health exchanger through consistent airflow. If relatives want to stop by but you are still out visiting, cool the rooms before getting home with the LG ThinQ™ app, with its smart connectivity.
LG PuriCare™ AeroTower Air Purifying Fan: Powerful Air Purification with Revitalising Airflow
The LG PuriCare™ AeroTower combines an air purifier and fan in one, providing hygienic comfort in every room at home with clean, customisable airflow that simulates a cool breeze. With the 3-step Filtration System, which includes the Pre-Filter, 360-degree HEPA filter, and Deodorization Filter, the AeroTower traps 99.97% of dust particles as small as 0.3 microns to ensure excellent air quality for a clean, pollutant-free environment.
The fan blades are even equipped with UVnano™ technology to reduce bacteria up to 99.9% for extra cleanliness measures. As for customisation, the AeroTower offers 3-Way Airflow and specialised modes suitable for any circumstance.
Health is Wealth
LG TONE Free Fit TF8: Your Truly Wireless Companion
Usher in the New Year filled with good health and your best self. Equipped with the latest audio technology and ergonomic precision, the LG TONE Free Fit TF8 delivers optimal sound quality without compromising comfort.
The earbuds offer Active Noise Cancellation (ANC) and clear spatial sound with its built-in Meridian HSP technology, perfect for getting in the zone during your workouts before the feasting begins. With Plug & Wireless, the charging case also acts as a Bluetooth transmitter and provides complete wireless freedom. The LG TONE Free TF8 also has an extended battery life of 10 hours, up to 30 hours, when used with the UVnano charging case.
From now to 31 January 2023, receive grocery vouchers worth S$50 with the purchase of the LG TONE Free True Wireless Earbuds. T&Cs apply.
*Only applicable for the LG TONE Free Fit TF8/ T60/ T90/ FP9 models. To be redeemed at Letrain Redemption Centre
(1) LG WOWCAST sold separately. Models supporting LG WOWCAST: S95QR, S90QY, S80QY
(2) Actual battery life will vary from specifications depending on model, setup configuration, applications used, features utilized and power management settings.
(3) Price varies across different authorised retailers
** All prices mentioned are in-store prices
<Information and pictures courtesy of LG Electronics Singapore and APRW>
Xiaomi opens its 8th Xiaomi Authorised Store at Jurong Point, the lucky number number 8th store on 14th January 2023, one week leading up to Chinese New Year that begins on Sunday 22nd January 2023. It’s an auspicious time for you to visit the lucky no.8 Xiaomi Authorised Store for your Chinese New Year 2023 shopping to transform your home ready (into a smart home with lots of fun and entertainment) to usher in the Year of the Rabbit. When you are shopping at Xiaomi Authorised Store at Jurong Point, remember to check out the Xiaomi Smart Cooking Robot!
What can you expect and discover at the 8th Xiaomi Authorised Store at Jurong Point, the largest suburban shopping mall in Singapore? Consumers can enjoy an in-store experience of an extensive array of AIoT (Artificial Intelligence of Things) products and accompanying accessories. Xiaomi’s latest smartphones, which also connect customers to its ecosystem of smart home and lifestyle products, will be available in the store too.
Nicolas Shi, Country Manager of Xiaomi for Singapore and Malaysia shares, “We’re excited to start the year with good news and new beginnings! Xiaomi Singapore is committed to growing our presence and bringing our latest technologies and AIoT products closer to you. By opening our latest store in Jurong Point, our Xiaomi Fans and consumers will be able to choose, pair up, and experience these products. As always, we have lined up a series of attractive deals as well, and wish everyone prosperity, health as we celebrate the upcoming festive Chinese New Year week ?-gether (together). ”
MasterChef Season 3 Winner Jonathan Chew demonstrates Xiaomi latest Smart Cooking Robot at the authorised store official opening celebrations. He demonstrated his baking specialities in desserts.
This latest Smart Cooking Robot by Xiaomi caught my attention during the 8th Authorised Store official opening event, capturing MasterChef S3 winner Jonathan in action during the Smart Cooking Robot demonstration with my camera.
For those into cooking, whether it’s cooking your family or for your cooking passion, do check out Xiaomi latest Smart Cooking Robot, this is slated to officially launch in Singapore in 2023. Stay tuned for this announcement!
This is also the first time the cooking robot is showcased in a Xiaomi Authorised Store, and limited quantities will be available for sale in the store at $1,599.
Johnathan is a Dentistry student who emerged winner in the MasterChef Singapore’s third season, which was completed in July 2022. The self-taught chef is especially known for his expertise in desserts and pastry creations.
Xiaomi Chinese New Year 2023 Promotions (14th Jan – 5th Feb)
Time to usher in auspicious beginnings in the Year of the Rabbit with Xiaomi Chinese New Year 2023 Promotions from 14th January 2023 to 5th February 2023. Enjoy exclusive discounts and promotions islandwide when you purchase selected Xiaomi products from Authorised Xiaomi Stores.
Purchase selected Xiaomi smartphones (Redmi Note 11 Pro 5g, Redmi 10C, Redmi A1, Xiaomi 12 series and Xiaomi 12T series) to stand a chance to win up to $888 vouchers that can be redeemed in the Xiaomi Authorised Stores. Simply follow the steps below to participate:
Purchase any of the selected Xiaomi smartphones (Redmi Note 11 Pro 5g, Redmi 10C, Redmi A1, Xiaomi 12 series and Xiaomi 12T series). Follow Xiaomi Singapore Facebook page.
Post a picture of your best Chinese New Year moments with your Xiaomi Smartphone (with your watermark turned on via the camera settings)
Include #XiaomiSingapore #ChineseNewYearXiaomi in your caption with posting set to public
Gear up for the winner announcement on February 28, 2023 on Xiaomi Singapore’s official Facebook Page
*Original receipt is required upon claiming the prize. Chances will be forfeited if without original receipt. Terms and conditions apply.
Highlights of AIoT promotions include:
Purchase the Xiaomi TV A2 4K 58” at $688 (RRP: $999).
Purchase the Mi Robot Vacuum-Mop 2 EU at $318 (RRP:$399).
Check out other Xiaomi Chinese New Year 2023 Promotions below!
For more information on Xiaomi Authorised Store at Jurong Point
Address: 63 Jurong West Central 3, #B1-16/17, Jurong Point Shopping Centre, Singapore 648331
Opening Hours: Mondays to Sundays 11am – 9pm
If you like to keep up to date with Xiaomi latest news, updates and promotions, stay connected through Xiaomi’s Facebook and Instagram.
** Information and pictures courtesy of Xiaomi and APRW **
Chinese New Year (CNY) 2023 is just round the corner, we would be ushering and welcoming the Year of the Rabbit on Sunday 22nd January 2023. Singtel is celebrating CNY with everyone with the release of CNY festive film titled, “Don’t Worry, Be Hoppy!”, pointing towards the incoming Year of the Rabbit and how quick-footed technology helps bond people and enriches their modern digital/social media lifestyles – from seamless content streaming to e-gaming. This year’s festive CNY film also highlights Singtel’s commitment to provide prompt, quality service to customers which serves as a key differentiator of its services.
Before we go into this year’s Singtel CNY festive film, do you remember “His Grandfather’s Road“, “My Grandmother’s House” and “The Hunt for the Lucky Tiger“? They are the previous CNY festive short films produced by Singtel and they have chalked up to over 20 million views to date. The message of strengthening bonds with families and friends over CNY has resonated deeply with viewers who found them heartwarming and meaningful.
“Don’t Worry, Be Hoppy!” is the 4th instalment in Singtel’s CNY series featuring the well-loved rival families, the Angs and the Huangs. This 5-minute film retains and sustains the same sitcom-style comedy that we are familiar with from the previous CNY festive short films, starting with both families discovering that they have become neighbours.
As one of the earlier residents, the Angs visit the Huangs, and it takes no time for the mothers to start getting competitive over the size of their television sets, before getting excited over the launch of a new K-Drama series streaming that day. The story takes a turn when the internet connection appears to go down and televisions in both homes go blank. Frantic, the families call their respective service providers for help.
According to a recent report by IMDA, on how telecom service providers handle consumer feedback per 10,000 subscribers for the months of August and September 2022, Singtel has just 0.25 and 0.14 complaints about broadband services and a very low 0.01 and 0.03 complaints for mobile services in August and September respectively.
Singtel was also the quickest to respond to calls on its hotline and live chats among the service providers – with customers waiting an average of only 0.77 minutes in August and 0.33 minutes in September. About 86% and 75% of the complaints received through these channels were resolved within the first 5 days from receipt.
Anna Yip, Chief Executive Officer, Consumer Singapore, Singtel, said, “Customer service lies at the heart of the Singtel customer experience and this film underscores our commitment to providing personalised, empathetic and accessible service to our customers. While the pandemic saw many consumers turn to digital channels for convenience, we know that our customers still value in-person onsite services when necessary and speedy resolutions to their issues and we are constantly striving to deliver to those expectations. We intend to keep investing in our people and processes to deliver a service quality that sets us apart from the competition.”
Lian Pek, Vice President for Group Strategic Communications and Brand, Singtel, said, “In today’s hyper connected world, technology plays a critical role in connecting people and supporting their digital-first lifestyles. But as played out in our latest festive film, sometimes things don’t go as planned and that’s where a committed service provider makes all the difference. Customers either rave about great service or complain about bad. So customer service has literally become marketing. Our brand promise is built on the delivery of quality customer service and this is certainly one of Singtel’s biggest competitive advantages.”
Singtel’s festive film is accompanied by a real world look at how Singtel staff have supported customers over the years. Among those featured in a separate short video is Mr Tan Lam Liong, who has been with Singtel for 45 years and heads a team that tests all home devices, such as routers and set-top boxes before they are installed in customers’ homes. He also helps with any follow-up issues they may face.
He says, “I love troubleshooting and solving problems. I get a sense of satisfaction when I’m able to resolve a customer’s concerns and they are happy.”
This behind-the-scenes look at Singtel’s customer care team will be released on Singtel’s LinkedIn page.
Jabra, a world leader in personal sound and office solutions, is showcasing its extensive true wireless range at CES 2023 with the latest additions to its Elite and Evolve series. The latest additions are Jabra Elite 5 and Jabra Evolve2 Buds.
The Jabra Elite 5 is the newest product to Jabra’s flagship Elite line-up, featuring Hybrid ANC and 6-mic call technology for powerful calls and music from anywhere. As for the Jabra Evolve2 Buds, they are the newest product in Jabra’s Evolve series, the earbuds are designed for flexible, hybrid and remote working.
Both products have been named honourees in the 2023 CES Innovation Awards under the audio and headphones category.
Jabra Elite 5: true wireless earbuds with Hybrid ANC
The Jabra Elite 5 is the latest product in Jabra’s Elite range that features the new Hybrid ANC technology, powered by the Qualcomm QCC3050 Bluetooth chipset. The Hybrid ANC uses feedback microphones on the inside of the ear, and feedforward microphones on the outside. This makes the ANC less sensitive to the positioning in the ear, ensuring a more reliable noise cancellation across a wider range of frequencies.
This all-round hero is made for those needing to take calls from anywhere and is great for enjoying media during leisure. This is thanks to 6-microphone call technology with external mics that are constantly active, as well as internal mics that give your voice a helping hand when it’s windy outside.
Jabra Evolve2 Buds: pocketable earbuds for hybrid working
Designed to boost concentration and improve collaboration, the Evolve2 Buds are perfect for professionals working on the go. The true wireless buds are certified for leading virtual meeting platforms, including Microsoft Teams and Zoom, and use the latest technology to reduce disruptive background noise and enable clearer calls.
The Evolve2 Buds enable users to have high-quality conversations with Jabra MultiSensor Voice™, which uses a unique combination of four microphones, bone conduction sensors, and advanced algorithms to block out as much of the surrounding noise as possible.
Calum MacDougall, SVP at Jabra said, “We are delighted to be back in Las Vegas to showcase the newest products in our true wireless line-up. In the past year we have brought several unique additions to our offerings, with earbuds engineered for hybrid work. CES marks the start of yet another exciting year of innovation to come.”
Jabra at CES 2023
If you like to know more about Jabra at CES 2023, please visit www.jabra.com/ces and check them out.
For more information about Jabra and its range of products, please visit www.jabra.com.
Pricing and Availability
The Jabra Elite 5 (S$228) is available at selected retailers and both Jabra Elite 5 and Jabra Evolve2 Buds (S$424) are available in Jabra online store www.jabra.sg.
* Information and pictures courtesy of Jabra and Gloo *
It’s Monday 2nd of January 2023, the start of a brand week in a fresh New Year 2023,. Looking back at Year 2022, it was a mixed bag of an onward journey, results and outcomes, filled with its fair share of ups and downs. As the world economy reopens in 2022, reopening their borders and lifting of risk management measures, it’s a much awaited return that the world desires, the route to recovery was gradual as we return back to a more normal lifestyle.
Inspired by Fernando Gros “How to choose a Yearly Theme”, this is my 4th year writing and announcing a Yearly Theme, an approach that I personally feel that it’s more forward looking for a new future, a new era of working, thinking and how we connect as an individual, as a collective, society and the world. It’s not that goal settings or setting resolutions are no longer popular or useful, they still have a purpose and it still works for some people or industries
Recap of previous Yearly Themes
Before I announce my Yearly Theme 2023 for my technology, business and personal, let me bring you back into my previous Yearly Themes through a recap below:
Yearly Theme 2023 (Technology | Business | Personal) – “Transform”
Now let me introduce and announce my Yearly Theme 2023 for Technology, Business and Personal – “Transform”.
This word “Transform” was chosen for its connection to a 15 years milestone for my TGH Technology and Business website, how can I can change, transform and improve, from my media news coverage, business and technology analysis, social media marketing/digital marketing and as a writer?
15 Years of TGH Technology and Business Portal/Blog
My TGH Technology and Business Portal/Blog is marking and celebrating a 15 years milestone in Year 2023. How has my website and writing transformed over the past 15 years and how am I going to transform my website and writing moving forward? There are probably more questions than answers right now. The answers might appear when I do more in-depth and write more, on both professional and personal basis.
In an upcoming article, I would share more thoughts and feelings behind my 15 years (and still counting) journey, that brought me a lot more than what I could have asked and planned for.
Technology and Business Media News Coverage
How am I gong to transform in how I cover technology and business media news coverage? With more in-depth interviews and thoughts? Should I cover and build up more enterprise/B2B technology media news?
Key technology topics and trends that I am looking to cover more in this year 2023 – Impacts of AI technology, Digital Transformation, B2B technology for SMB, Future of Work, Future Cities, Sustainability, Fin-Tech, Blockchain, NFT and Web 3.0.
Writing and Thought Leadership
I am spending more time writing on topics of heavier load nature, as well as sharing more about thought leadership in the business and technology sectors. How can I improve and transform my technology, business and personal writing onto another higher level of thought leadership, thinking and writing?
My personal writing on a technology and business content heavy website, gives another different perspective and dimension to my articles writing. I am still constantly honing and improving my writing and craft. A personal voice in thought leadership topics, we need to see more these from writers around the world.
New set of Uncertainties and Dark Clouds in 2023
How can I transform, change and adapt in a year of new set of uncertainties in 2023? What are the uncertainties that world economy might be facing in this year? Could the economic and political situations turn for the worst in 2023? We are facing inflation, higher costs of living, economic slowdown (or even possibly world recession) and geo-political worldwide crisis in a worst worst case scenario.
In a period of uncertainties and political crisis in some regions (hopefully it doesn’t escalate beyond that stage into bigger crisis), there might be new opportunities. Time to explore other opportunities as a new set of dark clouds (challenges and uncertainties) looms over 2023.
Yearly Theme 2023 (Photography and Travel)
In this year 2023, I decide to try something different again, I chose two themes, one for my TGHTechnology and Business Portal/Blog, one for my TGH Photography and Travel Portal/Blog. What did I choose for my Yearly Theme 2023 (Photography and Travel)?
Join me in my “Transform” adventures in 2023
I would like to invite all of you, come join me in my transformation exploration in my technology, business and writer journeys in 2023.
Together we can and we might discover something common to work on, advocate together and transform the way we work and live, and on special themes that we can push for more awareness and publicity.
Today is Monday 1st January 2023, we have officially started a fresh new year 2023! First and foremost, wishing all of you a Happy New Year 2023! Starting off Year 2023 with a fireworks photo shot at Star Island Singapore event at the Floating Platform, part of Marina Bay Singapore New Year Eve 2023 Countdown events around the Marina Bay area.
We had low key and subdued New Year Eve celebrations for the past 2 years (2020 and 2021) due to the global pandemic situation at the time. Being able to welcome Year 2023 with a big bang of amazing choreographed and beautiful fireworks display was most welcome by many of us.
My TGH Technology and Business Portal/Blog is marking a 15 years milestone in Year 2023. I would be sharing more about my thoughts and feelings on reaching this milestone, future plans and directions.
To all the organisations, partners and people that I work with, from technology (consumer and enterprise) brands, startups, Future of Web3.0, PR agencies and writers community. I look forward to working closer together with you in the Year 2023.
Once again, wishing all of you a Happy New Year 2023! Good luck and all the best in the year ahead! Wishing all of you great health and happiness with your family and loved ones! May you reach for the stars in the sky along with beautiful fireworks lighting up the night sky, and your goals, objectives and wishes for this year 2023 all come true!
Technology (Consumer and Enterprise), Business, Social Media and Digital Marketing