Tag Archives: SingTel Combo plans

Singtel launched Apple Family Setup plan

Singtel recently launched Apple Family Setup plan, a cellular service that enables families to stay connected through their Apple Watch. With the launch of this service, Singtel customers can use their iPhone to setup and manage multiple watches for children and older family members of their household who do not own an Apple iPhone.

Singtel customers can subscribe to the Apple Family Setup plan at a promotional price of S$8 per month per watch. As a Singtel exclusive, customers who sign up for the 24-month contract will receive a three month subscription fee waiver or free one-month subscription if they sign up for a 12-month contract.

This Apple Family Setup plan comes with its own Singtel mobile number, 2GB local data, 100 mins outgoing talktime, 100 SMS and free Caller ID service. For every new Family Setup Plan sign up or watch change, an activation fee of S$10.70 will apply.

The Singtel Apple Family Setup plan is available to all Singtel postpaid customers on existing Combo, XO, XO Plus, SIM Only, SIM Only Plus or MobileShare plans. This service is supported on Apple Watch Series 4 (Cellular) or later, with watchOS 8.3 or later and paired with iPhone 6s or later, with iOS 15.2 or later.

For customers who are interested in this Apple Family Setup plan, you can sign up for this service at any Singtel Shop or Singtel Exclusive Retailer store. For more information, please visit singtel.com/familysetup. For more information and to know more about the features of an Apple Watch, please visit apple.co/3dYRRbK.

* Information and picture courtesy of Singtel *

New LVL UP plan for youths by Singtel

Students, youths and NSFs take note! There is a new mobile plan that you can “level up” on your Singtel’s Youth Combo plans and data add-ons! Singtel recently launched its new LVL UP plan for youths and this is something that you can look at!

We live in a highly internet and social media connected society today, with smartphones and mobile data playing a key part in our life, communicating with family, relatives and friends, reading stories/news, finding information and watching entertainment/videos on our smartphones.

What are some of the key highlights of this new LVL UP plan? Let me share the information below:

Youths who sign up for a LVL UP Youth Combo 3 plan will automatically receive Combo 4 talk-time, data and SMS benefits and more. They will only have to pay S$62.90 to enjoy 5GB of local data, 400 talk-time minutes, unlimited SMS, free Youth and Campus calls, and unlimited use of Singtel WiFi. They can even take their optional data add-on to the next level and receive DataX3 for the price of DataX2, to get up to 11GB of data every month.

Mr Yuen Kuan Moon, Chief Executive Officer, Consumer Singapore, Singtel, said, “LVL UP is tailored to our youths’ connectivity needs and data consumption habits. With LVL UP, we are stretching their dollar and giving them great value on what matters to them – they can now enjoy their favourite on-the-go online activities without having to watch their data counter.”

LVL UP is available on Youth Combo 2 and Youth Combo 3 plans for new and re-contracting youth customers. Students aged 26 and below with a valid student pass, and NSFs with an 11B identity card, are eligible for LVL UP plans. They can sign up at all Singtel Shops and Singtel Exclusive Retailers or via www.singtel.com/youth.

* Information courtesy of Singtel Corporate Communications *

Asia’s first WiFi-integrated mobile plans by SingTel

SingTel launched a range of mobile plans that are fully integrated with a new premium high-speed WiFi network that it is rolling out at crowded locations and underground MRT stations.

The Combo plans are designed to meet consumers’ fast growing mobile data needs by offering high-speed WiFi usage in addition to 4G data bundles. As a launch promotion, customers will enjoy unlimited WiFi usage until 31 July 2015. Subsequently, all Combo plans will come with 2GB[1] of WiFi data allowances.

Mr Johan Buse, SingTel’s Vice President of Consumer Marketing, said: “Customers tell us that they want faster speeds and more generous data allowances. Our new premium WiFi network complements our 4G network and boosts network capacity in crowded, congestion-prone locations. It enables us to provide customers with an optimal mobile data experience where they need it most.”

Combo plan customers will be able to switch automatically between the 3G, 4G and SingTel WiFi network without a manual password login. To ensure that customers always enjoy a high-speed and seamless experience, SingTel has permanently waived the 4G value-added service subscription charges.

  Combo 1 Combo 2 Combo 3 Combo 4

(new tier)

Combo 6 Combo 12
Price $27.90 $42.90 $62.90 $82.90 $102.90 $239.90
Outgoing talktime minutes 100 200 300 400 700 Unlimited
Local SMS/MMS 500 1000 1200 1300 1500 Unlimited
Local 4G data 100MB 2GB 3GB 4GB 6GB 12GB
WiFi usage NA 2GB. (Promotional offer of unlimited data usage from 19 August 2014 to 31 July 2015)
4G VAS Charge Waived permanently

The Combo plans provide customers with better value for money than existing plans. They offer up to 200 minutes more local talktime and up to 500 more SMS messages. From 19 August 2014, the Combo plans will replace SingTel’s existing plans for customers who renew their contracts or subscribe to new lines. 

SingTel premium WiFi network

Unlike free public WiFi networks, SingTel’s WiFi network is fully managed to ensure high quality performance. It can provide connectivity that is five times faster than typical free public WiFi services. (Average typical speeds of SingTel WiFi range from 4 to 10Mbps.)

At launch, coverage will be available at more than 100 hotspots at 11 locations, including popular shopping malls such as Raffles City, Plaza Singapura, Junction 8, Funan Digitalife Mall, Bugis+, The Atrium and Changi City Point. SingTel will progressively roll out the network to all CapitaMall shopping centres. (Please refer to Annexe 1 for the list of malls covered at launch.)

Hotspots will also be installed in Singapore’s busiest underground MRT stations and major bus interchanges.  Customers can enjoy coverage at Orchard, City Hall and Raffles Place stations from 22 August 2014. The service will be progressively rolled out to 16 MRT stations on the North-East Line, as well as eight other stations with high commuter traffic over the next nine months. (Please refer to Annexe 2 for the list of MRT stations.)

By March 2015, approximately 1,000 hotspots at more than 100 locations across the island will have been deployed. These numbers are expected to double by March 2016.

For the full list of SingTel WiFi hotspot locations, please visit www.singtel.com/stwifi.

[1]Excess data charge of $10.70 per GB will apply

ANNEX 1 – Shopping Malls with SingTel WiFi at launch (19 Aug 2014)

  1. Raffles City
  2. Funan Digitalife Mall
  3. Changi City Point
  4. Plaza Singapura
  5. Junction 8
  6. Sembawang Shopping Centre
  7. Bugis+
  8. The Atrium
  9. Orchard Central
  10. Toa Payoh HDB Hub
  11. SingTel Shops and other SingTel locations

ANNEX 2 – MRT stations to be covered

  1. City Hall (Ready by 22 Aug 2014)
  2. Orchard (Ready by 22 Aug 2014)
  3. Raffles Place (Ready by 22 Aug 2014)
  4. Chinatown
  5. Clarke Quay
  6. Little India
  7. Farrer Park
  8. Boon Keng
  9. Potong Pasir
  10. Woodleigh
  11. Kovan
  12. Hougang
  13. Buangkok
  14. Sengkang
  15. Punggol
  16. Jurong East
  17. Dhoby Ghaut (NEL & NS)
  18. Bishan
  19. Serangoon (NEL)
  20. Buona Vista
  21. Outram Park (NEL)
  22. Paya Lebar
  23. Choa Chu Kang
  24. Harbour Front* (NEL)

* Information Courtesy of SingTel Corporate Communications *