Troubleshooting Experience with Apple Macbook

A few days ago, my Macbook wasn’t able to boot up and would just give 3 beeping sounds, going on and on and the only way to turn off the sound was to switch it off. At the point in time, I was indeed lost as I am not very experienced in Apple products yet, only 5 months of Apple experience. With the help of my mum’s laptop, I surfed the internet and checked for possible/potential problems arising from the 3 beeping sounds signal, as well as finding my Macbook box manuals.

I tried following the Apple Macbook manual, however, they didn’t mention about the beeping sound and I was almost resigned to bringing it down to the local authorised repair centre for follow up action. Checking the forums, I found that 3 beeping sounds usually refer to the RAM related issues/problems.

In the morning, my friend James via MSN, helped me to do step by step troubleshooting, using the methods stated in the manual but to no avail. I mentioned about the RAM issues/problems found in forums and he told me to go ahead and remove the RAM modules.

The troubleshooting steps were as follows:

(1) Take out 1 of the RAM modules (if you have 2 RAM modules), follow the instruction from your Apple Macbook manual.

(2) Switch it on again after fixing the metallic holder plate back.

After that, my Apple Macbook was revived !!!!

Thereafter, James instructed me to swap the RAM modules for testing, I repeated the steps above, my Apple Macbook was able to boot up properly now.

Troubleshooting Diagnosis

(1) 3 Beeping sounds upon boot up – Check your RAM modules, they could be

  • Loose RAM modules
  • Damaged RAM modules
  • Damaged RAM holder slots
  • Any bigger damage beyond my limited expertise

Another Apple troubleshooting experience learned…… Very stressful 🙂

2 thoughts on “Troubleshooting Experience with Apple Macbook

  • November 13, 2008 at 1:32 pm
    Permalink

    Troubleshooting yourself is good. But wouldn’t hardware troubleshooting void your warranty? For laptop, it’s better to call the manufacturer, since Apple has good customer service it should be a problem.

  • November 19, 2008 at 2:05 am
    Permalink

    Hi Horizon

    Thanks for dropping by and leaving your kind comments !

    I almost had to visit Apple customer service, with regards to the void warranty if I troubleshoot personally, I am not too sure actually.

    Do drop by often !

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