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Canon announced new A3 colour laser multifunction devices - TGH Technology and Business Portal/Blog

Canon recently announced the launch of new A3 colour laser multi-function devices, the imageRUNNER ADVANCE (iR-ADV) DX C5800i series, a range of A3 colour laser multi-function devices (MFDs). For the conventional MFDs, they have the following functions, copy, print, fax and scan. However, the new iR-ADV DX C5800i series adds a new innovative fifth function, MyFile, to address the growing need for digitisation, collaboration and cloud storage access.

The traditional methods and processes of document scanning and filing have been a manual one that is prone to errors and inefficient. Mistakes in document names and filing locations can also hinder retrieval or collaboration efforts. MyFile works in combination with the new iR-ADV DX C5800i series to help businesses to boost the efficiency of their filing and indexing workflows.

What MyFile does is to automate scanning, naming, converting and filing of documents to popular cloud services such as Google Drive, DropBox, BOX, OneDrive, Sharepoint Online and Therefore Online among others. Users can set rules and pre-configure workflows to scan batches of repetitive documents such as invoices, delivery notes, picking lists and orders. With this MyFile capability, businesses can automate the labour-intensive process of digitising documents while minimising errors.

“At Canon, we are always looking to provide new technology and solutions for our customers’ digital transformation journeys.” said Vincent Low, Senior Director, Business Imaging Solutions, Canon Singapore. “We listened to our customers and are excited to reveal that the latest iR-ADV DX C5800i series is designed to exceed the conventional capabilities of an MFD. By adding a fifth function to the standard four found in MFDs, the imageRUNNER ADVANCE DX C5800i series is no longer just an MFD but a gateway to the digital office. As more functions, data and documents are being digitised and people collaborating more through online services and channels, it’s more important than ever to ensure that filing and indexing workflows are as efficient as possible.”

One Size Fits All

The older methods of digitising paper documents can be slow and laborious, both before and during the actual scanning process. The amount of labour and time is spent on categorising and sorting documents before commencing the scanning process. However, by using the new iR-ADV DX C5880i series and MyFile, businesses can automate the categorisation and sorting process.

The new iR-ADV DX C5800i series’ industry-leading scan speed of up to 270 images per minute (ipm) and its ability to scan papers of different sizes (up to A3 paper size) at a single go also helps businesses reduce the time and effort needed during the scanning process.

Improving Efficiency 

Backing up and storing of documents are a must do for businesses. However, the businesses might not follow a standardised naming convention or they might have been saved in different folders throughout the system. When businesses want to archive or retrieve documents, it can prove a challenge to them. In such situations, finding and collaborating on scanned information can be difficult and time consuming.

By using optical character recognition (OCR), MyFile can file different document formats and also extract key information or metadata from documents. MyFile works together with the iR-ADV DX C5800i series to streamline the document filing process, increase accuracy and efficiency and result in files that are organized according to the organisation’s standards and can be easily accessed for quick collaboration between staff.

Security as a Priority 

The latest iR-ADV DX C5800i series adopts a holistic approach in strengthening its defence against security breaches, and incorporates a wide range of security features to safeguard against cyber threats. This series uses Trusted Platform Module (TPM) 2.0 to safely encrypt critical data stored on the MFDs, and complies with Common Criteria (CC) Hardcopy Devices Protection Profile (HCD-PP) certification, an international evaluation standard for information security. McAfee Embedded Control is a standard security feature on the MFDs that effectively blocks the execution of unauthorised applications, and prevents tampering of existing firmware to better protect businesses against malicious attacks.

Exceptional Service Commitment 

Along with this introduction of the iR-ADV DX C5800i series, Canon is also proud to announce the launch of their Service Commitment 123 to complement the new MFD series. Canon’s Service Commitment 123 provides world-class after-sales service to ensure that business runs uninterrupted.

This industry-leading after sales service comprises of three main initiatives, the first initiative would be 1-scan service request. Businesses can skip waiting on the line for a customer service representative to attend their call by scanning the QR code found on the printer label. Through this service, businesses can directly submit a service request and get back to work as soon as possible.

The second initiative would be Service Commitment 123 guarantees a 2-hour response time for technical service requests, ensuring maximum device uptime and business continuity. Canon has advanced Mobile Field Service System, they will be assign their nearest field engineer to respond within two hours (1).

The third initiative would be the 3-month Device Exchange Policy. With this initiative, customers can exchange their Canon MFD for a new unit should it not perform up to the listed product specifications. This policy guarantees that Canon will provide exchange within 3 months from date of installation.

Availability 

Canon’s latest A3 colour multi-function devices imageRUNNER ADVANCE DX C5800i series will be available at authorised Canon distributors and dealers in May 2021.

For more information, please visit https://sg.canon.

Notes:

(1) Service is provided during business hours, 8:30am to 5:30pm on Mondays to Fridays (excluding holidays)

* Information and pictures courtesy of Canon Singapore and GLOO PR *

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