Singtel partners Telkomsel to expand mobile money services

Singtel and Telkomsel recently announced that they are partnering to launch a new service, a real-time mobile remittance service to Indonesia.

In this current era of smartphone and mobile data usage, smartphone apps can be very handy to handle some of the daily routine or monthly routine matters at your finger tips with your smartphone and app, without having to be physically there in person to do the things.

Do spread this news on the real-time mobile remittance service by Singtel and Telkomsel and pass it on to your family, relatives, friends and colleagues if they need to remit cash back to Indonesia.

Let me share with you more information and details of the Singtel and Telkomsel partnership in real-time mobile remittance service to Indonesia –

Singtel and Telkomsel launched a real-time mobile remittance service to Indonesia. Offered by SingCash under the Singtel Dash brand, this service allows customers in Singapore to send money to PT Pos Indonesia’s 4,500 cash-out points (1) across the country via Weselpos Instan (2). This is an enhancement to the current facility that lets customers send money to Indonesian bank accounts.

The service was launched at Festival Rising50, the first concert event celebrating 50 years of Singapore and Indonesia bilateral ties. It marks the first time that Singtel and Telkomsel are collaborating on mobile money initiatives to drive innovation in both their markets.

According to the Embassy of the Republic of Indonesia in Singapore, there are 200,000 Indonesians living and working in Singapore. Outward remittance from Singapore to Indonesia totals more than US$ 409 million yearly (3).

Mr Yuen Kuan Moon, Chief Executive Officer, Consumer Singapore, Singtel, said, “Indonesia is one of our main remittance corridors and we are pleased to partner Telkomsel to offer convenient and secure mobile remittance cash pick-up service for our Indonesian friends. Singtel Dash will continue to enhance the mobile payments experience for our customers and enable their digital lifestyles. We are also excited to contribute to Singapore’s journey to a Smart Nation by developing the mobile payments ecosystem in Singapore.”

Mr Ririek Adriansyah, Chief Executive Officer, Telkomsel, said, “Telkomsel’s partnership in Singtel’s remittance service is one effort to support our government in promoting financial inclusion for Indonesian people, especially the unbanked segment. Foreign remittance enables them to improve their quality of life as well as provide an opportunity to begin saving for the future. We believe every little effort to promote financial inclusion will also accelerate the growth of Indonesia’s economy.”

In line with their commitment to work together on smart money initiatives, the two leading telcos also announced future plans to offer mobile remittance to Telkomsel’s TCash, offering a complete mobile wallet-to-mobile wallet experience. They also plan to expand the number of cash pick-up points to GraPARI Telkomsel service centres, as well as PT Bank BRI branches in the second half of this year.

Singtel Dash is Singapore’s first all-in-one mobile payments solution that is available to everyone. It is the only mobile payments app that offers fast, secure and real-time mobile remittance services, supports in-store and online retail payments, as well as transit payments. Customers can enjoy paying with Singtel Dash for their taxi, bus and train rides, as well as at supermarkets, convenience stores and food courts.

Since its re-launch in May 2016, the number of Singtel Dash customers has grown to almost 500,000. The volume of monthly transactions has also doubled over the last six months.

Notes

(1) Kantor Pos (post office) branches operated by PT Pos Indonesia

(2) Weselpos Instan is a remittance product of PT Pos Indonesia

(3) Source: World Bank Bilateral Remittance Matrix 2015

* Information and details courtesy of Singtel Corporate Communications *

Shopee Pioneers Largest Mobile Shopping Festival on 9.9 Mobile Shopping Day

Shopee, the number 1 mobile marketplace in Southeast Asia and Taiwan, recently pioneered largest mobile shopping festival on 9th September 2016. Prior to the 9.9 Mobile Shopping Day, I shared with my readers on their upcoming 9.9 Mobile Shopping Day on 31st August 2016, giving them the heads up for this mobile shopping festival that will take place on 9th September.

9.9 Mobile Shopping Day took place and it was pretty interesting to look at the statistics, figures and thoughts from people involved in it. Let me share with you more information and details on Shopee largest mobile shopping festival on 9.9 Mobile Shopping Day from the press release information below –

Shopee, the number one mobile marketplace in Southeast Asia and Taiwan, successfully launched its inaugural Mobile Shopping Day on September 9, 2016. During the biggest mobile shopping sale in the region, consumers received 24 hours of non-stop deals and promotions, including discounts of up to 90%.

Across the region, 25,000 Shopee sellers participated in the festival and the platform saw a fivefold increase in orders and three times jump in traffic. In total, over four million chats were initiated between buyers and sellers and over the course of the day, top sellers saw an increase in orders of up to 200 times their daily average.

“We are thrilled and humbled by the success of our first ever 9.9 Mobile Shopping Day,”said Chris Feng, Chief Executive Officer of Shopee. “The amazing feedback we have received from our buyers and sellers affirms our belief that Shopee is leading the region’s mobile shopping revolution.”

Vera Ong, owner of Lovera Collections, saw a 600% surge in orders on 9.9. Vera shared, “Shopee’s campaigns and flash sales have always helped to boost my sales, but what we saw on Shopee 9.9 Mobile Shopping Day was unprecedented. We smashed our record for number of items sold in one day.”

Sesilia Moeis, Marketing Manager of BestBuyWorldSG, shared a similar experience, “Our orders grew by 10 times our usual sales on Shopee 9.9 Mobile Shopping Day. Thanks to Shopee’s tech and customer support team, order processing and shipments went very smoothly, allowing us to focus on providing great customer support on the day.”

shopee-9-9-festival-infographic-page-001

Following the positive reception of Shopee’s inaugural 9.9 Mobile Shopping Day, buyers and sellers can expect to find more deals in the coming year. With ongoing promotions and sales, consumers can stay updated through the Shopee App, available on the App Store and Google Play.

* Information and infographic courtesy of Shopee Singapore and Cohn & Wolfe Singapore *

Singtel Group launched The 5-Min Video Challenge

The Singtel Group recently launched a competition to drive content innovation in all its markets that they operates in. Content nowadays in today’s climate and connectivity, on the internet, social media channels along with mobile data usage, it is getting more important and significance as we users are consuming a lot more digital content and diversified digital content (from news, articles, stories to entertainment) as well.

Nowadays, video is getting a lot more attention, usage and consumption. They are going to play a bigger role in the years to come and with 5G coming into the market, mobile data consumption of video content is going to increase.

Let me share with you the information and details of The 5-Min Video Challenge by Singtel Group from the press release information below –

The Singtel Group has launched ‘The 5-Min Video Challenge’ as part of efforts to drive content innovation in all its markets. The competition is a joint initiative by associates within the Group, comprising Singtel, Optus, AIS, Airtel, Globe and Telkomsel. Winning content will be distributed and made accessible to over 600 million customers across the Group.

Content is a big part of the Group’s strategy to connect with customers as the proliferation of mobile devices has fuelled demand for online video entertainment. The short five-minute format is ideal for audiences accustomed to viewing content on mobile devices.

Mr Mark Chong, CEO, International, Singtel, said, “We are making a big push in digital content as consumers have radically changed the way they consume entertainment. For many of Singtel’s more than 600 million customers, the mobile phone is also the only way for them to access the internet. A pan-regional competition makes a lot of sense as the power of content is its ability to transcend geographical and language barriers. Our customers will be able to enjoy access to a rich variety of original content created by the most talented content-makers from the region.”

The competition will be conducted at two levels – local and regional. Each associate will first invite aspiring or experienced local filmmakers to submit five-minute entries based on the theme “Connecting Lives”. The entries will be judged on criteria such as originality of content, storytelling and cinematography. Winning entries from the respective associates’ markets will then be judged at a regional level.

Mr Chong added, “The theme “Connecting Lives” resonates with Singtel’s business of keeping people connected and how human connections can drive positive change in our everyday lives. We hope to discover new talent and concepts that we can work with on future projects for the Group’s mobile and video platforms such as Globe Studios and AIS Play.”

Mr Somchai Lertsutiwong, CEO of Advanced Info Service Plc., said: “Thailand has seen exponential growth in video content consumption. This is because it thoroughly responds to the needs of modern consumers. Another important contributor to growth is the strong digital infrastructure of AIS together with its mobile technologies including 4G, 4.5G, Super WiFi and the AIS Fibre fixed broadband network. As well, rapid growth in access to affordable smartphones at the mass-market level is another significant factor sparking the video content boom.”

“Therefore, we’re proud to play a part in organising this video content competition. We wish to work with new faces, as our content partners, in the video content creation business. From this competition, we expect to find the best video content to present even more variety to AIS customers via the AIS Play video platform,” Mr Lertsutiwong said.

Two videos will be shortlisted from each associate’s market and a total of 14 videos will enter the regional level of the competition.

The grand winner and runner-up will be announced at the grand finals, which will be held in Bangkok, Thailand on 21 November 2016. Cash prizes of US$30,000 and US$15,000 will be awarded to the grand winner and runner-up respectively. The regional winners will also get the opportunity to promote their videos on each associate’s mobile and video platforms to customers in the Group’s markets across Asia, Africa and Australia.

To find out more about The 5-min Video Challenge, visit www.the5minvideo.com.

* Information courtesy of Singtel Corporate Communications *

Mobile Networking Trends and Boom with Younger Generation

GlobalWebIndex (GWI), a market research company specialising in online consumer behaviour, was in Singapore, in November 2014 to give a presentation on mobile networking trends and the boom with the younger generation. I was there during their lunch presentation and went away with interesting insights and information on the mobile networking trends.

When we talked about mobile networking, it has grown and evolved along with the boom of social networking worldwide. Mobile networking is booming!

“Mobile networking is booming – 40% of global internet users are now doing this, rising to 46% in APAC. Worldwide, the size of the messaging audience has grown by 40% in the last two years” – GlobalWebIndex

My interest in mobile networking comes from a few areas, my interest in social media networking, the usage of mobile networking apps and how mobile networking would impact future consumer/business activities. There were a number of mobile networking apps available and each of them were used differently for work and leisure. I used WhatsApp for mobile networking in Singapore, WeChat for mobile networking with friends/colleagues in Singapore, China and Taiwan due to the nature of my business and work.

Mobile messaging is rising and expanding very quickly, it’s free, easy to use and connect with people in your country and worldwide. One of the mobile messaging apps that had witnessed a remarkable growth is WeChat. They experienced significant growth with an active user base increase of 156% globally, and a staggering 499% in Singapore between Q1 2014 to Q3 to 2014. WeChat’s dominant position in the mobile messaging arena is a strong presence of 23% of the world’s internet users and 39% within the APAC region, actively using the WeChat app.

It was very interesting to view the profiles and trends of WeChat users in Singapore. With the growth of mobile networking in Singapore and the influence among the younger generation in Singapore, it will be interesting to see how business and brands tap on them together with the usage of social networking platforms.

* Information, figures and details courtesy of GlobalWebIndex and Ogilvy Public Relations Singapore *