To Be a Second Miler
Do you always do more than what is required of you in your job, work, project or service ? Or do you just do the minimum required ? Well, we…
Getting the Person Right
In the world of selling, when we get the “person” right, it is much easier to get the “salesperson” right. Realistically, until we get right, our sales world would not…
How to Gain Control of Your Life & Time
Discipline and organisation make a difference in sales. Discipline ourself to do the things we need to do when we need to do them and the day will come when…
Motivational Quote – Persistence & Determination
“You have to put in many, many, many tiny efforts that nobody sees or appreciates before you achieve anything worthwhile.” – Brian Tracy This basically sums up my current work…
Successful Sales Support System
To build a career in the world of sales, we will need the support and cooperation of many people. There are two sets of customers, the external customers – those…
The Glamour of the Road
Today’s selling professional realises that the glamour of travel wears off (if not out) after a very few trips, and what remains is plain old-fashioned hard work. One thing about…
Principle-Centred Power
In the study of leadership, via the academia angle, the learning and discussion of leadership comes from the theories of genetic “great man” theories, personality “traits” theories or behavioural “style”…
Announcing Dragon Scout Group 85th Anniversary Book
My history and relationship with the Gan Eng Seng Dragon Scout Group dates back to the year 1990, when I entered Secondary 1 in Gan Eng Seng School. This journey…
Beyond Customer Service
The days of “customer service” as the standard of excellence are long gone. In today’s competitive market, the only way to get ahead (and sometimes, the only way to survive)…
The Q.U.I.E.T Method for Objection Handling
All sales professionals deal with questions and objections, some fear such questions. Actually, objections are our best friends. Asking a question or raising an objection indicates interest or feeling. True…