Principle-Centred Power
In the study of leadership, via the academia angle, the learning and discussion of leadership comes from the theories of genetic “great man” theories, personality “traits” theories or behavioural “style”…
In the study of leadership, via the academia angle, the learning and discussion of leadership comes from the theories of genetic “great man” theories, personality “traits” theories or behavioural “style”…
The days of “customer service” as the standard of excellence are long gone. In today’s competitive market, the only way to get ahead (and sometimes, the only way to survive)…
All sales professionals deal with questions and objections, some fear such questions. Actually, objections are our best friends. Asking a question or raising an objection indicates interest or feeling. True…
Do you recall the times when you were outside in a a place traveling and strangers smile at you, brightening up your day, how did you feel ? How powerful…
Had you ever made a promise to someone ? Did you fulfill it ? Or was it broken ? If we can’t keep a promise or stick to a commitment,…
People sometimes don’t tell the truth, telling the truth in any situation (1) Makes you feel good (2) Only way to earn trust and respect from others It only takes…
The fourth step in our successful sales formula is Need Satisfaction. When we do the proper Need Analysis, we understand the prospect’s needs and desires. We follow this with Need…
Were there ever occasions whereby you FORGOT something, either a very important matter or a minor request, how did the other person feel ? Was he/she very disappointed and hurt…
Do you recall, when you were traveling overseas for holidays, there would be also be fellow travelers from other parts of the world, meeting them and chatting with them ?…
Learning to listen is a very key component in the art of communication between human beings. It is a skill that every person needs to master it if they want…