Successful Sales Support System
To build a career in the world of sales, we will need the support and cooperation of many people. There are two sets of customers, the external customers – those…
The Glamour of the Road
Today’s selling professional realises that the glamour of travel wears off (if not out) after a very few trips, and what remains is plain old-fashioned hard work. One thing about…
Principle-Centred Power
In the study of leadership, via the academia angle, the learning and discussion of leadership comes from the theories of genetic “great man” theories, personality “traits” theories or behavioural “style”…
Fitness Training Regime & Preparation for Upcoming Runs
In a few months time, the Singapore Marathon would take place on the 7th December 2008 and there is not a lot of time left for the preparation. For the…
Announcing Dragon Scout Group 85th Anniversary Book
My history and relationship with the Gan Eng Seng Dragon Scout Group dates back to the year 1990, when I entered Secondary 1 in Gan Eng Seng School. This journey…
Beyond Customer Service
The days of “customer service” as the standard of excellence are long gone. In today’s competitive market, the only way to get ahead (and sometimes, the only way to survive)…
The Q.U.I.E.T Method for Objection Handling
All sales professionals deal with questions and objections, some fear such questions. Actually, objections are our best friends. Asking a question or raising an objection indicates interest or feeling. True…
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A Summary List
There were so many things going on my mind that I decided to pen them down here, for a reminder of my things to be done, things to do and…
How Powerful is a Smile ?
Do you recall the times when you were outside in a a place traveling and strangers smile at you, brightening up your day, how did you feel ? How powerful…
How Powerful is a PROMISE ?
Had you ever made a promise to someone ? Did you fulfill it ? Or was it broken ? If we can’t keep a promise or stick to a commitment,…