Tag Archives: Digital Transformation 2.0

Yearly Theme 2023 (Technology | Business | Personal)

It’s Monday 2nd of January 2023, the start of a brand week in a fresh New Year 2023,. Looking back at Year 2022, it was a mixed bag of an onward journey, results and outcomes, filled with its fair share of ups and downs. As the world economy reopens in 2022, reopening their borders and lifting of risk management measures, it’s a much awaited return that the world desires, the route to recovery was gradual as we return back to a more normal lifestyle.    

Inspired by Fernando GrosHow to choose a Yearly Theme”, this is my 4th year writing and announcing a Yearly Theme, an approach that I personally feel that it’s more forward looking for a new future, a new era of working, thinking and how we connect as an individual, as a collective, society and the world. It’s not that goal settings or setting resolutions are no longer popular or useful, they still have a purpose and it still works for some people or industries

Recap of previous Yearly Themes

Before I announce my Yearly Theme 2023 for my technology, business and personal, let me bring you back into my previous Yearly Themes through a recap below:

Yearly Theme 2023 (Technology | Business | Personal) – “Transform”

Now let me introduce and announce my Yearly Theme 2023 for Technology, Business and Personal – “Transform”.

Why “Transform”?

This word “Transform” was chosen for its connection to a 15 years milestone for my TGH Technology and Business website, how can I can change, transform and improve, from my media news coverage, business and technology analysis, social media marketing/digital marketing and as a writer?

15 Years of TGH Technology and Business Portal/Blog

My TGH Technology and Business Portal/Blog is marking and celebrating a 15 years milestone in Year 2023. How has my website and writing transformed over the past 15 years and how am I going to transform my website and writing moving forward? There are probably more questions than answers right now. The answers might appear when I do more in-depth and write more, on both professional and personal basis.

In an upcoming article, I would share more thoughts and feelings behind my 15 years (and still counting) journey, that brought me a lot more than what I could have asked and planned for.

 

Technology and Business Media News Coverage

How am I gong to transform in how I cover technology and business media news coverage? With more in-depth interviews and thoughts? Should I cover and build up more enterprise/B2B technology media news?

Key technology topics and trends that I am looking to cover more in this year 2023 – Impacts of AI technology, Digital Transformation, B2B technology for SMB, Future of Work, Future Cities, Sustainability, Fin-Tech, Blockchain, NFT and Web 3.0.

Writing and Thought Leadership

I am spending more time writing on topics of heavier load nature, as well as sharing more about thought leadership in the business and technology sectors. How can I improve and transform my technology, business and personal writing onto another higher level of thought leadership, thinking and writing?

My personal writing on a technology and business content heavy website, gives another different perspective and dimension to my articles writing. I am still constantly honing and improving my writing and craft. A personal voice in thought leadership topics, we need to see more these from writers around the world.

New set of Uncertainties and Dark Clouds in 2023

How can I transform, change and adapt in a year of new set of uncertainties in 2023? What are the uncertainties that world economy might be facing in this year? Could the economic and political situations turn for the worst in 2023? We are facing inflation, higher costs of living, economic slowdown (or even possibly world recession) and geo-political worldwide crisis in a worst worst case scenario.

In a period of uncertainties and political crisis in some regions (hopefully it doesn’t escalate beyond that stage into bigger crisis), there might be new opportunities. Time to explore other opportunities as a new set of dark clouds (challenges and uncertainties) looms over 2023.

Yearly Theme 2023 (Photography and Travel)

In this year 2023, I decide to try something different again, I chose two themes, one for my TGH  Technology and Business Portal/Blog, one for my TGH Photography and Travel Portal/Blog. What did I choose for my Yearly Theme 2023 (Photography and Travel)?

Join me in my “Transform” adventures in 2023

I would like to invite all of you, come join me in my transformation exploration in my technology, business and writer journeys in 2023.

Together we can and we might discover something common to work on, advocate together and transform the way we work and live, and on special themes that we can push for more awareness and publicity.

Adobe Research Reveals: Time To Get Personal

Adobe announced a new research in October 2022 that revealed the growing importance of brands understanding customers at a personal level and interacting with them as individuals, in real time. How are the consumer market sentiments, trends and styles changing in this modern era of social media and internet driven environment that we live in? How do all these trends, sentiments, trends and styles differ across different countries and regions? The key takeaway from Adobe Research reveals: Time to get personal.

Singapore Market

For the Singapore market, the majority (88%) of consumers in Singapore want to be treated as an individual with unique interests and preferences, with almost 2/3 of consumers (65%) saying they feel negatively towards brands that interact with them based on broad assumptions and labels, including age-based stereotypes such as “Millennial” and “Gen-Z”.

Asia Pacific Market

Across Asia Pacific, customers are calling on brands to demonstrate that they know them, show them, and will help them in the moments that matter – not once, but all the time,” said Duncan Egan, Vice President of Marketing, Adobe Asia Pacific and Japan. “To meet that standard, brands need to unlock preferences in real-time through customer data, and use it to deliver relevant interactions and content at the right moment. Scaling that across up to millions of customers is the next step.”

Adobe’s research shows the emergence of a new consumer that is not defined by age, that refuses to be stereotyped, and expects to be understood as the unique person they are today. For brands and organisations seeking to meet the modern consumer’s new expectations, they must ensure that they are equipped with the latest customer data platform technologies, whereby they can create a complete single view of every customer capable of delivering personalised experiences in real-time.

Time to get personal

The Adobe survey of 5,000 APAC consumers (2,000 Australians, 2,000 Indians and 1,000 Singaporeans) reveals 3x as many APAC consumers feel closer to people who share their passions and interests (62%) than those of a similar demographic (19%). The vast majority (86%) of consumers want to be seen and treated as individuals based on their unique interests and preferences.

Singaporeans feel strongly about this, with more than one-quarter (28%) rejecting the stereotypes of their generation and 88% wanting to be seen and treated as an individual.

Individuality is key

Individuality is a key factor in today’s climate. Consumers today have high expectations for the brands they are engaging with – they expect brands to see them as unique people, keep up with their changing habits and interests, and respect their privacy preferences. Almost 2/3 of Singaporeans (65%) now expect businesses to have a clear understanding of who they are as individuals, and only contact them with information relevant to what they are interested in at any given moment. 65% of Singaporean consumers, the same proportion think negatively of brands that use broad assumptions and stereotypes to engage them.

73% of Singaporean consumers, almost 3/4 say they expect personalised experiences from brands they share data with, with 65% wanting real-time offers relevant to them. However, more than 27% of Singaporeans, a quarter of them say brands are not doing this well or are inconsistent in their efforts to keep up with their personal preferences. Regular efforts to engage consumers with bespoke offers related to their current interests is of the highest importance – more than 4x as many people want frequent, thoughtful gestures (70%) over bigger one-off moments (15%).

Change is the only Constant

Change is the only Constant holds true, it’s getting faster in recent years. Adobe found out that consumer preferences and tastes are constantly evolving, reinforcing the need for brands to move away from simple groupings based on age or other fixed demographic factors. The consumers’ collective experiences over recent years and months has only added to that rate of change.

Most consumers across Asia Pacific se themselves and their peer group differently from how they were pre-pandemic , and 79% have adjusted their preferences and tastes even further in the past three months. The average person takes on a new interest or hobby 6x a year, rising to 10x a year for people under the age of 25.

To understand Singapore market better, brands need to take note on their ability to keep pace with them because this is a significant expectation for Singaporean consumers. In the survey, 60% of Singaporeans responded that they have changed their favourite brands as their tastes and financial situation has changed. Real-time visibility and delivering experiences in line with emerging preferences is vital to keeping even the most loyal customers on side.

Meeting consumers where they are

Adobe Real-Time CDP empowers brands to continually meet members of this new generation where they are. This customer data platform allows organisations view and manage customer profiles, make updates in real-time, and activate customer insights through Adobe Experience Cloud applications across the entire customer journey.

Experiencing Adobe Digital Experience at Adobe Experience Makers

My experiences with Adobe is mostly at Adobe’s Creative Suite side of things, as my photography (business and personal) and my content creation are key areas of my business services. I would be sharing about Adobe MAX on my TGH Photography and Travel portal/blog.

Experiencing Adobe Digital Experience at Adobe Experience Makers, I was introduced to Adobe’s business market segments. From a technology writer, digital marketer and formerly from a local small medium business (SMB) background, I am able to relate and understand digital transformation for businesses and organisations.

Attending Adobe Experience Makers allowed me to hear first hand real life case studies of businesses from both local and regional, on their digital transformation journey and engagements with their customers. Digital transformation and SMB related topics are areas of interest in my technology and business topics coverage.

Understanding your market, consumer behaviour, sentiments, trends and styles are crucial especially in this fast paced ever changing social media and internet driven world. Businesses and organisations also need a holistic digital platform that would allow them to cater and handle digital transformation, not just for themselves, they would make the engagement with their consumers a better experience for all.

Whether you are a business owner, management staff, IT head/lead or handling digital marketing, a new age of digital transformation is ushering a new transformation and change in a constantly changing digital world that is changing faster than before. Having a solid digital experience platform and diverse suite of digital services and tools are a must have for your businesses and organisations.

The time is now for businesses and organisations to embark on your Digital Transformation 2.0  or maybe even Digital Transformation 3.0, and transform your workplace digital experiences for a new Future of Work, if you haven’t done so.

Adobe Digital Experience

For business organisations and institutions that are exploring new holistic digital experiences for your organisation and how you can go about implementing or transforming your current digital experiences, you can visit Adobe website https://www.adobe.com/sea/ and learn more about how Adobe is changing the world through its digital experiences.

* Information courtesy of Adobe and WE Communications *

People, Technology, and Spaces – Critical Elements to the Future of Work and Return to Office

The role and significance of a workplace has changed over the years, with the recent global pandemic situation accelerating changes and disruptions to how we work and our workplace, transforming a new future of work as the world economy gradually seeks a return back to normal in a post-pandemic world. Work today is no longer a place, it’s now what your employees do, and how they do it. The future of work is upon us, a hybrid future of work is here to stay and it’s an increasingly permanent fixture. How are organisations coping and figuring out how to optimise this new future of work model setup, amidst ongoing challenges with the Return to the Office. People, Technology, and Spaces – they are the key elements to the Future of Work and Return to Office

There have been a lot of discussions and ideas on what organisations should do when building out strategies for a new Future of Work, whether it’s changing the nature of work for employees, what technologies should come into play, or the need to redefine the office space.

Recipe to Success in the New Future of Work

At Poly, they believe that the receipt to success in the new future of work over the long term, starts with three key central ingredients

1. People: They are the most important asset for a company.

2. Technology: Organisations need to properly define the needs and work styles of employees, this would lead to the ability fo discern the rich technology solutions that can enable both effective work across different spaces, regardless of where that might be.

3. Spaces: Organisations need to understand the work styles more prevalent among employees, the organisation can then better design experiences across spaces that increase both engagement and innovation by eliminating friction to create seamless transitions from the home office to spaces across the office, or anywhere in between.

The former approach to planning an office work setup is defining requirements based on space, the new approach is a people-focused approach, a radical departure from the old ways of setting up an office workspace. The best way forward for a modern organisation is to strategise for the Future of Work, is to understand the people who perform it.

Poly has been studying work style evolution for nearly a decade, they have identified six distinct work styles, often referred to as personas – which make up 97% of a typical enterprise, each with different character traits. By identifying the attributes, pain points, and communication preferences associated with each persona, businesses are better equipped to match work styles and employee behaviours to devices and technologies, thereby increasing organisational productivity.

Samir Sayed, Managing Director, ASEAN and Korea, Poly, says, “For organizations to succeed in this new world of work, they first have to understand how their people do their best work, how to configure work spaces to enable their workers to get the most out of their working hours, and by extension, where to best invest their money in technologies that enable a seamless, flexible, and more equitable working experience.”

Here are some key takeaways:

  • There is an ongoing and dramatic shift to remote-centric work styles: From before the pandemic to 2022, there has been a 25% increase in workers adopting remote-centric working styles and preferences.
  • The ability to connect is driving a return to the office: While there are numerous barriers hindering the return to the office, the ability to connect to one another remains a key element in driving people to return to the office.
  • Connecting employees driving a shift in office space reallocation: Pre-pandemic, up to 70% of office space was geared towards individual desks and support spaces. Post-pandemic, the shift to more remote-centric roles is driving a shift from individual space, towards space that supports activities that connect employees for collaboration.

Low Hee Bun, Senior Solution Architect, Poly, comments, “Organizations are getting serious about implementing their long-term hybrid strategies, which also includes plans to refit their office spaces to better fit the new purpose of the office as a center of corporate culture. Planning for the return to office is about designing experiences for this new hybrid world of work that will drive people to the office to build connections, and at the same time maximizing the experiences for those in the office and those who are remote.”

How can your organisation setup for the new Future of Work?

Board Room

Photo courtesy of IN.FOM

Small Meeting Room

Photo courtesy of IN.FOM

Home Office

The Hybrid Future of Work is upon us, a hybrid format of remote/working from home and working in office. As both organisation and the workforce find the balance point in this Hybrid Future of Work, the recipe to success in the new Future of Work – People, Technology and Spaces. They will play their crucial roles together to transform and usher in new Hybrid Future of Work.

If you would like to learn more about setting up your workforce for success in a new world of work, please visit www.poly.com and check them out!

* Information courtesy of Poly and IN.FOM *

SolSwipe – World’s First-Ever Solana Debit Card

SolSwipe – World’s First-Ever Solana Debit Card provider, launched its premier debit service to global customers in September 2022. This launch is in line with SolSwipe’s roadmap of providing a unique service for Solana holders to transact in a seamless and convenient fashion through popular cryptocurrencies.

What is SolSwipe all about?

The SolSwipe card is the first Solana debit card in the world that allows Web3 reloading with Phantom wallet, a Solana-based wallet built for DeFi and NFTs. This SolSwipe debit card is created for accessibility and supports SOL/USDC and other major chains, such as Ethereum and Binance Smart Chain. Solswipe will be available on multiple chains shortly after its launch.

Solswipe is available globally and can be used for digital purchases, point of sale (POS) and on any Visa-compatible ATMs.

The SolSwipe NFT collection

SolSwipe’s debut NFT collection was launched on 12th September 2022 for whitelisted and the general public, with 40% sold within half a day at launch. The remaining supply will be available for mint by any users.

The SolSwipe NFTs are available for mint at 1.25 Sol with a low supply of 6666 NFTs. Holders will enjoy reduced loading fees and are eligible for exclusive rewards shared from a portion of the royalties and loading fees incurred. Other perks for NFT holders include crypto or NFT airdrops and premium metal SolSwipe debit card redemption.

SolSwipe is available globally and can be used for digital purchases, point of sale (POS) and on any Visa-compatible ATMs in 200 countries.

SolSwipe NFT Details

  • SolSwipe NFT Supply: 6666
  • Mint Price: 1.25 $SOL
  • Mint Date: 12 September 2022

NFT Utility:

  • Reward Sharing [ From Transactions & Royalties ]
  • Reduction in Loading Fees
  • Prestige Metal Card

For more information on SolSwipe

If you are into blockchain, cryptocurrencies and NFT, the Solana Blockchain would not be new to you. Moreover, SolSwipe would be of great interest to you and how you would be able to further utilise them. For more information on SolSwipe, please visit and check them out on:

* Information and pictures courtesy of SolSwipe *

Dell Technologies Forum 2022 in Singapore – New SG and APJ findings on Digital Transformation

Dell Technologies Forum 2022 in Singapore was held recently on 13th September 2022. This would be a technology conference/forum that I would like to attend however I wasn’t able to attend due to a clash of appointment/business commitments for that day. One of the key updates was on Dell research findings on digital transformation and change for Singapore (SG) and Asia Pacific and Japan (APJ).

On the subject of digital transformation / digital change, this has been one of my areas of interest over the past few years. When I read the Dell Technologies Forum Singapore 2022 – New SG and APJ findings on Digital Transformation, it was interesting, an eye opener and concern on the digital transformation journey in Singapore, and how the future of work is evolving right here in SG.

None of us can forget what the global pandemic that started in 2020 inflicted on the entire world, from personal living and how we work, the massive changes and impacts on our work, living, personal and mental well-being. Digital transformation over the past two years could be said to be accelerated beyond any precedent in the business and technology worlds.

Dell research on digital transformation in SG

What does Dell research on new SG and APJ findings on digital transformation speaks about our current state of digital transformation progress in SG?

Before we dive more into this, here are the key findings for Singapore:

  • In Singapore, 96% (APJ: 90%) of business leaders regard their people as their greatest asset
  • However, 75% (APJ: 67%) believe their organisations underestimate the people requirements when planning transformation programmes
  • Nearly 80% (APJ: 77%) of all Singapore employees also say their business needs to provide the necessary tools and infrastructure to work flexibly, in a way that suits everyone

After 2 years of accelerated digital transformation, 65% of IT leaders in Singapore (APJ: 45%) say their organisations do not know what it takes to digitally transform a workforce, with many employees now facing challenges in keeping up the pace according to a new Dell Technologies survey. 75% (APJ: 67%) of those surveyed in Singapore believe their organisations underestimate how to engage with their people properly when planning transformation programmes.

What do those Dell research results highlight?

The results from Dell research highlight how the recent period of accelerated digital transformation is leaving businesses and their workforce in need of time to recharge, reflect, and refine before embarking on new or iterating projects.

Even though there have been accelerated progress and efforts from the past few years, this research highlights how there is a potential for transformation to stall as 75% of respondents in Singapore believe it is their people’s resistance to change that can lead to failure.

Nearly 80% of Singapore respondents (APJ: 62%) fear they will be shut out of the evolving digital world due to a lack of people with the right authority or vision to capitalise on the opportunity – this is when an as-a-Service model becomes a favourable option for many businesses.

“To build a better future that works for all, we need to recognise that business success and employees’ wellbeing are inextricably linked. Our latest research highlights that sustainable digital transformation happens at the intersection of people and technology. To achieve an effective breakthrough, organisations should consider a three-pronged approach. First, provide employees with consistent and secure work experiences, not defined by where they work. Second, help drive productivity by augmenting human capabilities with technology tools to allow employees to focus on what they do best. Lastly, inspire employees through an empathetic culture and authentic leadership,” said Amit Midha, President, Asia Pacific & Japan, and Global Digital Cities, Dell Technologies.

“The future of work has shifted and will continue to evolve as teams and individuals find a process that works for them. The foundation of successful hybrid work models will involve personalised, consistent, disruption-free experiences, and will rely on a human-centric IT strategy. In Singapore, hybrid work options are now a top requirement for employees. People need easy access to the right tools to get the job done, whenever and wherever they are working. Companies should ensure the necessary tools and infrastructure are in place to empower their employees in achieving success,” said Andy Sim, Vice President and Managing Director, Singapore, Dell Technologies.

The time is now for organisations to take stock before embarking upon new digital transformation projects, ensuring their workforce is supported and has clarity on the next stage of implementation.

Readiness for Digital Change Benchmarks

Dell and independent behavioural experts studied survey respondents’ appetite for digital change and found that only 5% of the workforce in Singapore – from senior business leaders to IT decision makers and staff – are pursuing modernisation projects. Further more, around 50% of those surveyed are slow or reluctant to embrace change.

Here is the table of how the Singapore workforce is comprised today:

Breakthrough benchmark

1) Sprint: Will chase innovation and trailblazer technological change

5% (APJ: 7%)

2) Steady: Poised to adopt technological change, selected by others

35.5% (APJ: 41%)

3) Slow: Inclined to hold back and observe / deliberate

53% (APJ: 46%)

4) Still: Tend to anticipate problems and resist proposed technology innovations based on perceived risk

6.5% (APJ: 6%)

Future of Digital Transformation and Digital Change

What is the future of digital transformation and digital change like? This study charts a path forward with signposts opportunities for businesses to focus and keep pace with transformation, with breakthrough happening at the intersection of people and technology along three frontiers:

1. Connectivity

During the pandemic, businesses performed tremendous feats to connect, collaborate, and conduct business online during this period. However, this is not the end, they are not finished.

Nearly 80% of respondents say they need organisations to provide the necessary tools and infrastructure to work anywhere (along with autonomy to choose their preferred working pattern). In fact, the respondents worry that their people might be left behind because they do not have the right technology to shift to a highly distributed model (where work and compute are not tied to a central place but occur everywhere).

Technology alone is not sufficient. Businesses also need to make work equitable for people with different needs, interests, and responsibilities, including the 79% of Singapore employees that would like their organisation to do any of the following:

  • 39% (APJ: 46%) want organisations to clearly define their ongoing commitment to flexible work arrangements and the practicalities of making it work
  • 36% (APJ: 45%) would like to see organisations better equip leaders to effectively and equitably manage remote teams
  • 36% (APJ: 47%) want organisations to empower employees to choose their preferred working pattern and provide the necessary tools / infrastructure

2. Productivity

Time is limited for everyone, and there are now too few qualified candidates for open roles. In order to address all these strains, businesses can delegate repetitive tasks to automated processes and free-up people to focus on enriching, higher-value work.

At the present moment, only 38% say their work is stimulating and not repetitive. With the opportunity to automate more repetitive tasks, close to 7 in 10 respondents would look forward to learning new, sought-after skills and technologies, like leadership skills, courses in machine learning, or focusing on more strategic opportunities to elevate their role.

However, for businesses with limited budgets, they are concerned that they will not be able to advance their workforce and compete.

3. Empathy

Beyond hardware and technology, it is at the heart where businesses must build a culture, modelled by empathetic leaders, that treats people as their greatest source of creativity and value.

This Dell research shows that there is still work to do and empathy has to inform decision making – from simplifying technology for approximately half of Singapore employees who often feel overwhelmed by complex technologies, to tailoring change programmes to individuals’ skills.

Research Methodology

The fieldwork was conducted by market research company, Vanson Bourne, from August to October 2021, across 40+ locations from all regions around the world.

Base: Dell Technologies conducted a survey with 10,500 senior business decision-makers, IT decision-makers and knowledge workers (employees involved in digital transformation) across 40+ countries.

In Asia Pacific & Japan (APJ), there were 2,900 respondents across 11 locations that were surveyed. The locations in APJ include Australia, India, Indonesia, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Thailand, and Vietnam.

In Singapore, there were 200 respondents that were surveyed.

For more information

If you would like to read more about the Dell research findings, please visit here to read the full results.

You can also read the Perspectives articles series here: https://www.dell.com/en-us/perspectives/series/breakthrough/

* Information courtesy of Dell Technologies and BCW *

Temus to support and accelerate digital transformation in Singapore and beyond

Temus was established in April 2021 by Temasek in partnership with global digital services UST, to support and accelerate digital transformation of leading enterprises and public sector agencies in Singapore and beyond. Temus today counts some of the country’s most future-forward government agencies and large enterprises as its customers, spanning a range of industries from financial services and insurance, healthcare, education, consumer goods, telecommunications, infrastructure, energy and waste management, among others.

Temus’ workforce has expanded to around 200 professionals in under 18 months, and they are expected to grow by five fold over the next three years, as they continue to serve the digital aspirations of its growing base of customers. Temus has attracted a strong line-up of experienced talents in strategy, design, architecture, technology, data and artificial intelligence (AI).

“Temus’ growth momentum is a testament to our unique proposition of forging long-term partnerships with our customers while keeping ‘value creation’ at the heart of helping to shape their digital futures,” said KC Yeoh, Chief Executive Officer, Temus. “We will build on this promising start to accelerate the growth of Singapore’s digital talent pool and build distinct digital capabilities for our customers – in tandem with the country’s Smart Nation aspirations.”

“Temus was born into a generation-defining crisis, at a time when organisations accelerated their investments in digital to thrive,” said Srijay Ghosh, Founding Member and Chief Revenue Officer, Temus. “Experts predict that by the end of this year, more than half the global economy will be powered by digital. Imagine what these digital transformations can do to uplift lives, raise productivity, and grow the economy. Temus was founded for these reasons and more. We remain committed to unlocking economic and societal value through holistic transformation.”

Growing Digital Talent – Step IT Up x Temus – “Hire, Place and Train” programme: Helping locals with no tech training or experience 

Growing digital talent in Singapore, Temus announced “Step IT Up x Temus”, this is an accelerated “Hire, Place and Train” programme, helping to broaden digital opportunities and expand the local digital talent pool for Singapore. Candidates with no prior coding or software programming training and experience will be given priority admission to the programme.

Step IT Up was first introduced in 2014 by Temus’ strategic partner UST, to create computer science career opportunities for minority and disadvantaged groups in the United States. Since then, the Step IT Up programme has run in other countries such as Mexico, Poland, Australia, Costa Rica, and Israel. About 87% of graduates have secured digital and technology jobs at leading global companies, and 90% of them have stayed at least 2 years. A key point to take note is that, none of these trainees had a technology background.

Step IT Up is now available in Singapore, around 400 people are expected to benefit from Step IT Up x Temus by 2025. Candidates will be offered a full training sponsorship, financial stipend, and a full time job upon graduation from their training.

“When Temus was founded, it was as much about building capabilities and value creation, as it was about organically developing digital talent. People and talent are central to any transformation and close to the purpose of Temus and at the heart of what we do, how we do it,” said Srijay. “We are proud of the launch of Step IT Up x Temus. As our candidates digitally transform, so will we – and the customers we serve. I hope more people will join us and be the change.”

Interested to sign up for Step IT Up x Temus?

If you are from a non technology background and you are interested to sign up for Step IT Up x Temus programme, you are welcome to apply to the programme at https://www.stepitup.temus.com. Application for the fist batch of trainees will close on 24th October 2022 and training will commence on 28th November 2022.

Building Digital Capabilities: Temus makes first acquisition – Dreamcloud

Building digital capabilities in Singapore, Temus announced the completion of its first acquisition, Dreamcloud, a home-grown Singapore headquartered, and award-winning integrator. They are founded in 2011, Dreamcloud was one of the pioneers in the low-code space. They became the first partner of OutSystems in Southeast Asia in 2014, and they have one of Singapore’s largest OutSystems delivery teams today.

The integration of Dreamcloud’s capabilities will strengthen Temus’ app development practice and complement its tech modernisation capabilities, helping customers develop, deploy, and scale digital solutions with speed.

“We are excited about this milestone because there is strong alignment between both organisations in terms of culture and purpose. Dreamcloud’s low-code, high speed app development capabilities synergises with Temus’ strategy to build a strong app development practice, and this will allow us to take a broader view of our customers’ digital transformation initiatives and provide more holistic solutions,” said Daniel Lim, Managing Director, Dreamcloud. “Having the full support of Temus gives us the capability to deepen engagements with our global network of over 30 customers, and continue to offer them with cutting edge digital transformation solutions.”

“Organisations of every size and industry are transforming how they do business in the digital age – speed, agility, and simplicity are at the heart of successful transformations,” said KC. “As Temus grows, we will unlock even greater value for our customers by catalysing digital transformation holistically, for economic and societal impact.”

Discovering Digital Transformation Journey

Although I started off writing about and covering consumer technology sectors, I found myself expanding into enterprise and business technology sectors, writing and covering more into those sectors. Discovering digital transformation journey is an area that I am working on whenever the opportunity to discover more about this sector arises. This is also something that I am interested in, continuing on from my previous working experiences in a local small-medium business in Singapore.

This introduction to Temus is opening up another avenue in my discovering digital transformation journey. I would like to find out more and learn more about Temus’ work, and share more when the opportunity arises.

For more information on Temus, please visit their website and check them out.

* Information and pictures courtesy of Temus *

Blue Prism World 2022 APAC in Singapore

SS&C Blue Prism, a global leader in intelligent automation, held its first APAC conference, Blue Prism World 2022 APAC in Singapore on 6th July 2022. An informative, enriching, networking and eye opener conference held in Singapore, sharing knowledge, tips and business operations experiences, to empower and reimagine the future with Robotic Process Automation (RPA) and Intelligent Automation (IA) in Asia Pacific.

Blue Prism World 2022 APAC in Singapore conference was held in a hybrid format, with 130 in-person attendance and over 300 virtual attendees across Asia Pacific (APAC) in senior leadership roles from critical industries such as healthcare, manufacturing, and financial services. The conference gave rise to panel discussions and sharing sessions on the opportunities, latest trends and innovative use cases of RPA and IA. The conference welcomed speakers from major corporations such as Schroders, Advantest, National Australia Bank, and Air New Zealand, that shared how RPA and IA solutions are transforming their business operations.

“It is heartening to witness technology leaders in automation, innovation, and digital transformation share their perspectives and innovative ways of unlocking the potential of automation technologies. To construct agile enterprises of the future, we need to harness the collaborative power of people and intelligent automation. At SS&C Blue Prism, we are committed to offering best-in-class services for our customers to increase their capabilities and competitiveness,” said Sunny Saha, Chief Operating Officer, APAC, SS&C Blue Prism.

Future of Work and Digital Transformation via RPA and IA

In a post-pandemic world, a new future of work is upon us. How does the future of work and digital transformation via RPA and IA, help APAC businesses? At the Blue Prism World APAC 2022  in Singapore conference, there are a number of experiences, examples and sharing rom this conference, one noteworthy takeaway is that automation is the one of the biggest drivers of overall organisational productivity and also plays a strategic role in digital and business transformations.

Winners of Customers Excellence Awards

The winners of the annual Blue Prism Customer Excellence Awards were also announced at the conference, for outstanding innovation and transformational use of Blue Prism RPA and IA solutions.

Award winners from APAC include:

  • Head of Intelligent Automation of the Year: Steve Blunt, The University of Sydney
  • Total Transformation APAC: Westpac Banking Corporation
  • Innovation Excellence APAC: Midland Credit Management
  • ROM Excellence APAC: Shell PLC
  • Pinnacle Award: Exec’s Choice APAC: Westpac Banking Corporation

What exactly does SS&C Blue Prism do?

SS&C Blue Prism provides leading enterprise intelligent automation technology worldwide. They empower customers to reimagine how work gets done with a secure and scalable intelligent digital workforce. In a modern era and a new future of work, the world is moving towards a digital workforce, that would increase efficiency, reduces operating costs and returns millions of hours to the employees to focus on the things that matter most to them.

Beyond enterprise business technology solutions provision, they are into Corporate Social Responsibility (CSR) activities too. As part of its ongoing CSR commitments, SS&C Blue Prism had pledged to donate £25 (S$36) for each in-person attendee and £5 (S$7) for each virtual attendee to the International Rescue Committee.

Personal key takeaways, thoughts and views from Blue Prism World APAC 2022 in Singapore

Attending Blue Prism World APAC 2022 was a good experience for me, learning more about RPA and IA, in a modern era of work, digital transformation and a new future of work dawning upon us.  This was also one of my first few B2B / Enterprise technology events that I attended in-person  as safe management measures were gradually eased since the global pandemic situation that disrupted our work and living over the past two and a half years.

The sharing sessions from the panel discussions by various business organisations across different industries gave insights into how things had transformed for their organisation with RPA and IA.

Beyond the business and technology sharing sessions, there was a particular session by a speaker, Ms. Wong Su-Yen on “Transforming to Win in Future of Work”, that left a deep impression on me. The Future is Now – 4 things to do:

  • Challenge assumptions
  • Learn, Unlearn, Relearn
  • Stay the Course
  • Dare to Try

Her amazing sharing and experiences would definitely left some lasting impacts and impressions to the attendees in both physical and virtual attendance, as SS&C Blue Prism 2022 APAC in Singapore navigates and leads the digital transformation journey through RPA and IA for businesses.

Coming from a small business owner perspective (as a sole-proprietorship business owner in photography services), being tech savvy and understanding technology are not enough, how would RPA and IA help me in my particular business sector? As well as a digital marketer and content creator role in a digital agency setup?

Coming from a technology writer/editor (in both consumer and enterprise sectors) and content creator/digital marketer perspective, with working experiences from various industries, from hospitality operations to financial advisory services, to a few years of experiences working in small and medium business (SMB) sector. Digital transformation had been on my radar in recent years as I started to cover on enterprise/business sectors, not just from Singapore’s economic push and quest in digital transformation, also from my own personal business operations experience in an SMB that continues my coverage of enterprise/B2B technology developments and macro level economic and business news in Singapore and around the world.

My personal opinions are that the SMB sectors in Singapore are still not fully onboard the digital transformation journey, not only are they underserved by technology providers, they also don’t have the necessary and adequate trained technology people to lead the digital transformation change.

Digital transformation via RPA and IA is an area that I feel would greatly help SMB sectors in their digital transformation journey. This would be an area that I hope to explore and share further down the road.

If you are a business owner, or the CTO or IT lead in charge of the IT and digital transformation for your company, and would like to know more about SS&C Blue Prism, please visit their website and find out more about them.

If you like to know more about the full list of speakers at Blue Prism World 2022 APAC in Singapore, please visit this link and find out more about them.

* Information courtesy of SS&C Blue Prism and WE Communications *

Lenovo Experiential Day 2022

Lenovo’s flagship event in Singapore – Experiential Day made a comeback in Singapore with its first in-person event in almost two years at JW Marriott Hotel South Beach. This was my first time attending Lenovo Experiential Day, it was an eye-opener for me to know more about Lenovo, the directions that they are heading in a new future of work and living, as well as the return of physical attendance events, it’s been some time.

Lenovo Experiential Day themes are on making digital transformation 2.0 front and centre, as the world is entering into new future of work, demonstrating how organisations can adapt to the changes and demands of work, how they can evolve their workplaces with smarter, more integrated, and personalised experiences. This Experiential Day underlines the Lenovo’s mission to deliver smarter technology to all, at a crucial period as more organisations face multiple headwinds.

Future of work, hybrid working arrangements, the changes are already here, both organisations and workers are finding common ground to make hybrid work a permanent configuration. At Lenovo Experiential Day, we were able to view and understand Lenovo’s vision fro end-to-end, service-led solutions featuring Lenovo’s extensive suite of devices, services and solutions through six immersive experience zones. Lenovo’s experts were on hand to share their expertise, experiences and how they could be applied in a new future of work.

This event provided its audience a peek into the smart workplace fo the future to demonstrate how CIOs can re-examine their IT infrastructure, while keeping in mind aspects of areas such as employee experience and Environmental, Social, and Governance (ESG).

Panel Discussion – “Reimagining A Smarter Future Together”

A robust panel discussion and conversation – “Reimagining A Smarter Future Together” was featured at Lenovo Experiential Day, it’s informative and insightful on a wide range of topics and discussions.

Moderated by award winning actress and serial entrepreneur Irene Ang, the panel featured Nigel Lee, General Manager, Intelligent Devices Group, Lenovo Singapore, Clara Chen, Founding Managing Partner of Singapore Deep-Tech Alliance (SDTA) and Dr. Dennis Khoo, Managing Partner at allDigitalfuture, Bain External Advisor Singapore and author of Driving Digital Transformation.

“Lenovo Experiential Day 2022 is a great opportunity for us to showcase our solutions, from devices to software and services, all tightly integrated and presented in a narrative that highlights the impact that we are making to organizations and industries in Singapore,” said Nigel Lee. “We are putting a spotlight on our efforts as a service-led company in how we are bringing all these incredible technologies – Artificial Intelligence, Augmented Reality/Virtual Reality–into the world, and transforming experiences in the workplace and the classrooms of the future. And we are very proud that we are achieving this in a way that’s sustainable.

“In many ways, our goals are also made more impactful through our partnerships with like-minded organizations like Singapore Deep-Tech Alliance, to help Industry 4.0 startups bring advanced technologies to market at scale to solve some of the world’s biggest problems. We are also honored to be joined by Dr Dennis Khoo, a strategic partner, who is working with us to elevate organizations’ digital transformation here in Singapore. ”

How these technologies fit in the workplace of the future

How do all these technologies fit into the workplace of the future that businesses are moving towards into? Through an underlying workplace narrative play developed by Lenovo, featuring local actors from FLY Entertainment – Amy J Cheng, Andrew Marko, and Alan Wan.

Titled “Smarter Work at Play”, the actors brought to life the possibility of a brighter and smarter workplace with breakthrough technologies, aligning purpose with user-centricity to drive more positive experiences in everyday life.

Even though we may be from different industries, we were able to relate some of the work experiences and challenges we faced in the workplace, through the “Smarter Work at Play” experiences.

There are six zones to learn more about those experiences:

Lenovo Building & Workplace Solutions

This is showcased to the Singapore audience for the first time, featuring the launch of Lenovo’s new suite of building and workplace solutions to address a core challenge in the workplace today – the increasingly complex needs of a hybrid workplace.

Lenovo’s Workplace Solutions zone showed how solutions like simplified workspace booking, utilisation analytics, and smart facilities management coupled with professional services can help businesses provide employees with enhanced flexible working options, offering the benefits of both in-office interactions and remote work.

The Lenovo Workplace Solutions portfolio helps businesses and CIOs adapt to the hybrid work era with several workplace solutions, including:

  • Workspace Booking: Scheduling software offering real-time visibility on workspace occupancy enabling employers to manage capacity better, helps employees book facilities quickly to save time, and improves contact tracing with automated post-event reporting.
  • Workplace Analytics: Delivered via a dashboard providing real-time insights on space usage, based on non-invasive data from heat and motion sensors.
  • Digital Signage: Content management system that turns traditionally static displays and signages at high-traffic locales and touch points into visually-rich multimedia screens that is dynamically updated to convey important updates in a timely manner.
  • Smart Locker: Flexible self-service storage service enabling employees to store, pick up and drop off assets securely 24×7 with minimal fuss and reduced waiting time.
  • Smart Collaboration: All-in-one meeting room solution with video conferencing software and integrated devices that are easy to use and scale according to meeting sizes, protected by ThinkShield, a suite of security solutions to safeguard users’ privacy and data.

Lenovo Smarter Learning

In this zone, the highlight is Lenovo Aware, this is a software that provides users with health care solutions to help them better use of their PCs. They also provide an “Attention Function” to help users stay focused and motivated (we all can relate to this when using our PCs), while improving their hybrid working and learning experience.

Whether it’s for working parents managing their children learning remotely or professionals working on the go, Lenovo Aware addresses the challenge of excessive screen time, ensuing body posture and vision issues by using the PC’s built-in camera to detect the user’s body language and eye contact with the device. Activated within Lenovo Vantage, it is a manual opt-in service that reminds users to sit back from the screen, straighten their posture, or simply take a break from their PC to rest their eyes.

Smart Distance Learning

Not only do we have remote working, the world has also adopted remote/distance learning, from young children to adults, there is little doubt, no thanks to COVID-19 that brought about the changes in the way we work, study and live.  Not just applicable for teachers who need to prepare their remote learning materials, professionals as well, may need to prepare for trainings, workshops, and seminars virtually.

In this Smart Distance Learning zone, Lenovo demonstrated how devices, software, and services are being integrated to make it easy for attendees and presenters, and showed that setting up an engaging session virtually need not be a hassle.

“In many ways, Lenovo Experiential Day 2022 highlights that Lenovo is no longer just a device-centric company,” said Nigel Lee, “but an end-to-end solutions provider that is helping customers embark on their journey to digital transformation 2.0 in an era filled with increasing challenges but also tremendous opportunities.”

Lenovo ThinkReality

In 2020, the global pandemic situation COVID-19 became a catalyst for technology sectors such as extended reality (XR) technologies (both AR and VR) to help enterprises maintain business continuity and enable people to collaborate and work remotely more efficiently.

In this Lenovo ThinkReality zone, attendees were able to get a view of Lenovo’s ThinkReality A3 Smart Glasses. These augmented reality (AR) smart glasses are conceived for today’s world, it’s powered by Lenovo’s flexible XR software platform, they have a vital role to play across industries. In the manufacturing industry for example, Lenovo ThinkReality powered by holo|one software is giving Micron’s engineers the ability to keep production facilities running while helping the company meet growing demand for its products.

ThinkReality also lets business teams connect existing XR devices and add advanced new devices as they become available. The platform allows customers to develop and deploy apps and content remotely throughout the enterprise while managing devices and applications from a single interface.

Lenovo TGX Remote Workstation Software / Lenovo Self-Checkout Kiosk

In this zone, Lenovo demonstrated the flexibility and ease by which organisations can deploy high performance computing to their teams no matter where they are, allowing anyone in an organization to access their powerful workstations anytime, anywhere, securely. For example, with Lenovo’s ThinkStation P520 and ThinkPad P1 , organizations can harness the power of NVIDIA Quadro and TGX Remote Workstation software to decode and encode large databases and process graphically intense applications to bring greater responsiveness and performance to users for the best experience.

This zone also featured Lenovo’s Self-Checkout kiosks, retail solutions that seamlessly integrates offline and online channels to connect an organization’s front and back office for optimal efficiency.

Lenovo Future of Work

What does the Future of Work looks like? In this Lenovo Future of Work zone, it featured Lenovo’s Device-as-a-Service (DaaS) to help businesses arrive at more sustainable IT solutions, reflecting Lenovo’s goal of cutting the brand’s emissions in half by 2030. DaaS reduces the total cost of ownership for employee technology by carefully assessing an organization’s transformation initiatives and providing the right devices to the right users. It also offers organizations greater flexibility by giving them the option to incorporate hardware from other technology vendors to meet specific business needs. Ultimately, the lease-like model ensures organizations are keeping abreast with technology updates to provide the best experience to the workforce, while minimizing impact to the environment.

The showcase demonstrated how Lenovo Asset Recovery Services (ARS) and CO2 Offset Services mitigate security and environmental risks associated with new device procurement and end-of-life asset disposal. These services ensure organizations are procuring, managing, and disposing their technology hardware in a responsible and sustainable manner, while making sure that the entire process is legally compliant, secure, and consistently applied globally.

Lenovo Experiential Day 2022 – Digital Transformation 2.0 and beyond

Lenovo Experiential Day 2022 showcased digital transformation 2.0 and beyond, in a new hybrid future of work. Lenovo is more than just gadgets and devices company, they are into IT services, solutions and sustainability for their clients and consumers. Although the Experiential Day might seem more of a B2B / Enterprise technology solutions for business/organisations, they are just as applicable, catering to the end consumers too.

Digital Transformation 2.0 coupled with hybrid future of work and living are going to make technology (in both enterprise and consumer sectors) dynamic and interesting. How fast, how slow, how big and wide would all these digital transformations be, at this current juncture and beyond? Lenovo Experiential Day 2022 gave insights on the digital transformation 2.0, the forefront and directions that they are leading into the new future.

On a personal note, it’s been quite some time since I last attended an enterprise technology event, it’s good for the economy, technology, and MICE sectors to be back in action again.

* Information courtesy of Lenovo and WE Communications *